business logo of VampireFreaks

VampireFreaksReviews 11,907

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: store@vampirefreaks.com

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,040
value
285
shipping
286
quality
4,767
This company does not typically respond to reviews

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11,047 reviews

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Canada
1 review
0 helpful votes
Follow Jude M.
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The fabric quality is really great, and the t-shirts are some of the best fitting I've been able to find as a plus sized goth :) I'm definitely purchasing more in the future!

Date of experience: November 13, 2025
Switzerland
1 review
0 helpful votes
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Found Vampire Freaks on instagram and thought I'd check them out as I needed new gloves. I found exactly what I was looking for! Thanks Vampire Freaks you rock!

Date of experience: November 12, 2025
Texas
1 review
0 helpful votes
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Absolutely amazing
November 22, 2025

Absolutely amazing. Even though it was a giveaway win, my package came before it was expected. And the shirt came out better than I was prepared for.

Date of experience: October 31, 2025
New York
1 review
0 helpful votes
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The clothes were awesome and delivered super fast after the first company I ordered from (lack of research on my part) bailed on me.

The hoodie was super warm and I'm soooo glad I had it because the halloween party was overnight outside and it was windy/cold! The pants fit awesome and tightly!

I had an awesome Halloween night and a huge part of it was my outfit I purchased from you all!

Date of experience: October 31, 2025
Georgia
1 review
0 helpful votes
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Overall good website, easy to find what I was looking for. Many clothes and shoes I liked were sold out of my size, which was disappointing.

Date of experience: November 11, 2025
Illinois
1 review
0 helpful votes
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Great customer service!
November 21, 2025

Great customer service! I received my items quickly and they are all of great quality! I love my Vampire Freaks Ghost T Shirt! I got the women's XL and it fits perfectly. Cool design!

Date of experience: November 11, 2025
Arizona
1 review
0 helpful votes
Follow Crystal B.
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I placed my order based on the shipping estimates delivery, which was within the time I needed my item. My order later updated to a later date and showed up prior to that date. It was still later than expected, which put me in a pinch to find a replacement.

Date of experience: November 11, 2025
Texas
1 review
0 helpful votes
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Arrived on time
November 18, 2025

Arrived on time. Easy to order and use the coupon code. Quality is never a problem or concern when I order from y'all. My Girlfriend and I love the home decor for our bedroom. I love how cute the car scents are and the scent last for months. Clothes are always comfy and true to size measurements.

Date of experience: November 8, 2025
Texas
1 review
0 helpful votes
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It was a great experience to order from vampire freaks. I love the angel wing picture frame. It did get chipped from the bottom but nothing noticeable or to return back. I do suggest to put frame in a box instead of a bag so item will not break or damage next time. Thank you

Date of experience: November 8, 2025
Canada
1 review
0 helpful votes
Follow D A.
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Excellent product, packaging and accessories. Shame shipping took a very long time considering the fastest shipping option was chosen but that's probably out of your control.

Date of experience: November 8, 2025
Pennsylvania
1 review
0 helpful votes
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T-shirts are well made, and true to size
November 17, 2025
Updated review

T-shirts are well made, and true to size. My order came in a very timely fashion. I love my new little furrybones! Thank you! Definitely will order again! No complaints here!

Date of experience: November 7, 2025

T-shirts are well made, and true to size
November 17, 2025
Previous review

T-shirts are well made, and true to size. My order came in a very timely fashion. I love my new little furrybones! Thank you! Definitely will order again! No complaints here!

Date of experience: November 7, 2025
Minnesota
1 review
0 helpful votes
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This site is freaking amazing!
November 17, 2025

This site is freaking amazing! Very user friendly and so many fun items. I ordered a few packs of stickers and got some freebies and there were no doubles. I also got a mystery t-shirt bag with no duplicates and awesome designs. I will be buying again for sure!

Date of experience: November 7, 2025
California
1 review
0 helpful votes
Follow Raygae M.
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The user interface was easy payment shopping was all easy. Unfortunately somewhere between FedEx and the USPS things got goofed up and it took a great deal longer than I anticipated. Was hoping for it to come before Halloween but it did make it before Palm Springs Pride so I have a new parasol for that event!
I bought two just in case somebody really loved mine and I felt the need to be nice LOL.

Date of experience: November 6, 2025
Florida
1 review
0 helpful votes
Follow Lance W.
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Not only they have really good products, but VampireFreaks helps out other goth clothing brands by promoting their products and having them available on their site.

Date of experience: November 6, 2025
New Jersey
1 review
0 helpful votes
Follow Mia F.
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It was good!
November 16, 2025

It was good! I found what I wanted with reasonable pricing, they had my size, so I bought it. It came fast and everything fit well.

Date of experience: November 6, 2025
Iowa
1 review
0 helpful votes
Follow Emily H.
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I always have a great experience with this store! I got so many compliments on my Skelekitty purse and I love my Extinction T-rex tank top! Especially since I'm a paleo nerd!

Date of experience: November 5, 2025
California
1 review
0 helpful votes
Follow Corwin K.
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My girlfriend and I love this site she wanted something of the things on here for her birthday and she was very happy with them. Thank you.

Date of experience: November 5, 2025
California
1 review
0 helpful votes
Follow Coraliz L.
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Placing the order was an easy process
November 15, 2025

Placing the order was an easy process. The hoodie I ordered was true to the size. The fabric and design was looking amazing. I would love for them to have a tracking system that could show you when the order have been received/placed and shipped. But overall, I'm ready to place my next order 😌

Date of experience: November 5, 2025
Utah
1 review
0 helpful votes
Follow Erin M.
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I love the size availability and the quality of the printing! The options are great, there's something for every kind of dark-at-heart person out there.

Date of experience: November 4, 2025
South Carolina
1 review
0 helpful votes
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They gave me a 2x when I ordered 3x mystery box and one of the shirts felt and look like it's been worn before. Kinda sad towards my first purchase from you guys. I was really excited at first

Date of experience: November 4, 2025