business logo of VampireFreaks

VampireFreaksReviews 11,946

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: store@vampirefreaks.com

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,043
value
285
shipping
286
quality
4,767
This company does not typically respond to reviews

Instant Feedback

11,047 reviews

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Nevada
1 review
0 helpful votes
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Best unicorn purse ever!
June 10, 2020
Updated review

My shopping experience was great! No problems. My order arrived earlier than I thought and I'm very happy with the overall service.

Date of experience: June 10, 2020

Amazing
June 3, 2020
Previous review

Amazing

Date of experience: June 3, 2020
Ohio
1 review
0 helpful votes
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Umbrella
June 10, 2020
Updated review

This is the only place that I have been able to find a goth umbrella that i like. The staff are always friendly about any issues i have had with my orders and the shipments are quick.

Date of experience: June 10, 2020

This shop is always friendly and has good prices
June 3, 2020
Previous review

This shop is always friendly and has good prices.

Date of experience: June 3, 2020
Oregon
1 review
2 helpful votes
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Wrong item sent
July 10, 2020
Updated review

You sent me the wrong product. I ordered the freak neclace and sent me a zombie neclace. With that said the quality of the product you did send me concerns me looked used or cheaply made with air bubbles through out the peice with a cheap chain I could buy a better quality from hot topic for same price range. Still would like a replacement of the correct item

VampireFreaks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 10, 2020

You sent me the wrong product
July 8, 2020
Previous review

You sent me the wrong product. I ordered the freak neclace and sent me a zombie neclace

Date of experience: June 8, 2020
Wisconsin
1 review
0 helpful votes
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*wish there were more size selection, as well as bigger sizes*unfortunately can not return sale items even if they come damaged*

Date of experience: June 2, 2020

Wish there were more size selection, as well as bigger...
May 24, 2020
Previous review

Wish there were more size selection, as well as bigger sizes

Date of experience: May 24, 2020
Illinois
1 review
0 helpful votes
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Just waiting on my order to arrive to see the quality of the pants.

UPDATE: Got the pants and was very satisfied with the quality and destabilize of the product. Will definitely order again.

Date of experience: June 2, 2020

Just waiting on my order to arrive to see the quality...
June 1, 2020
Previous review

Just waiting on my order to arrive to see the quality of the pants.

Date of experience: June 1, 2020
Alabama
1 review
0 helpful votes
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Love the VF store
May 29, 2020
Updated review

Love this store. They are very quick about getting orders out. The quality of the mask is great, I was worried about being able to breathe properly through the mask, but once I put it on, it was comfortable and I had no trouble breathing.

Date of experience: May 29, 2020

Love this store
May 22, 2020
Previous review

Love this store. They are very quick about getting orders out.

Date of experience: May 22, 2020
Georgia
1 review
0 helpful votes
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Prompt
May 26, 2020
Updated review

Product I ordered was smaller than expected but I should have looked at or for dimensions better. Looks bigger in the picture. Still quite nice and the oder processed and shipped promptly, arrived without damage, and generally just good all around.

Date of experience: May 26, 2020

Selection was good, prices were reasonable
May 19, 2020
Previous review

Selection was good, prices were reasonable.

Date of experience: May 19, 2020
Germany
1 review
0 helpful votes
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Wonderful
May 25, 2020
Updated review

Amazing n my boyfriend love it very much :) n I can't wait to ordered more things from you guy's n you have awesome products n very reasonable too

Date of experience: May 25, 2020

Amazing
May 18, 2020
Previous review

Amazing

Date of experience: May 18, 2020
New Mexico
1 review
0 helpful votes
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Good experience
May 23, 2020
Updated review

I love the clothes on this website, super cute! I received my package really fast which is great. The only issue was that when it got here my shirt had a hole in it :(

VampireFreaks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 23, 2020

I love the clothes on this website, super cute!
May 16, 2020
Previous review

I love the clothes on this website, super cute!

Date of experience: May 16, 2020
New Jersey
1 review
0 helpful votes
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Great
May 23, 2020
Updated review

Easy to direct website, very pleased with products. Delivery was quick & product was exactly what i ordered online.

Date of experience: May 23, 2020

Easy to direct page, very pleased with content
May 15, 2020
Previous review

Easy to direct page, very pleased with content. Thank You

Date of experience: May 15, 2020
Canada
1 review
0 helpful votes
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Awesome transaction!
May 22, 2020
Updated review

Easy to follow. Dry fast shipping. No problems at all! Will order from again l! Great customer service!

Date of experience: May 22, 2020

Easy to follow
May 14, 2020
Previous review

Easy to follow

Date of experience: May 14, 2020
Alaska
1 review
0 helpful votes
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Fishnet
May 21, 2020
Updated review

I like this store, because it has a lot of stuff I like. And I'm a big fan of gothic clothing. I would recommend this store to a friend.

Date of experience: May 21, 2020

I like this store
May 14, 2020
Previous review

I like this store.

Date of experience: May 14, 2020
Indiana
1 review
0 helpful votes
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Great experience
May 17, 2020
Updated review

Easy to navigate and had stuff I actually wanted... yes
They had a lot to choose from... items that I couldn't find on other sites

Date of experience: May 17, 2020

Easy to navigate and had stuff I actually wanted
May 10, 2020
Previous review

Easy to navigate and had stuff I actually wanted

Date of experience: May 10, 2020
Minnesota
1 review
0 helpful votes
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Everything went smoothly
May 17, 2020
Updated review

Super cute stuff, not enough monies! Things were sent on time, smooth delivery. Love my salt and pepper shakers. Will come again one day, when I have money again.

Date of experience: May 17, 2020

Super cute stuff, not enough monies!
May 10, 2020
Previous review

Super cute stuff, not enough monies!

Date of experience: May 10, 2020
Colorado
1 review
0 helpful votes
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Low quality
June 15, 2020
Updated review

It's not what I thought in the picture, very low quality. I am sorry, I requested for refunds please.

VampireFreaks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 16, 2020

Awesom ship
May 9, 2020
Previous review

Awesom ship

Date of experience: May 9, 2020
Virginia
1 review
0 helpful votes
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Highly recommended
May 15, 2020
Updated review

It's really simple to navigate the site, and the clothes are awesome. The prices were good, the selection was decent, and I will definitely make purchases from them in the future.

Date of experience: May 15, 2020

It's really simple to navigate and the clothes are...
May 14, 2020
Previous review

It's really simple to navigate and the clothes are awesome

Date of experience: May 14, 2020
Mississippi
1 review
0 helpful votes
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Almost perfect
May 14, 2020
Updated review

I placed a order for a necklace and it was easy to order, great price and fast shipping. Only problem I had is when I opened the package the chain was broke on the necklace and I had to take to a local jeweler to repair it.

Date of experience: May 14, 2020

Easy to find, easy to order
May 7, 2020
Previous review

Easy to find, easy to order. I hope shipping is just as easy and my order gets here asap.

Date of experience: May 7, 2020
Massachusetts
1 review
0 helpful votes
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Face masks
May 14, 2020
Updated review

Items came in a timely manner. Unfortunately, there were no instructions on how to use the filters on one of the styles I had purchased. Overall, I am satisfied with my purchase and experience.

Date of experience: May 14, 2020

So far so good
May 7, 2020
Previous review

So far so good.

Date of experience: May 7, 2020
Maryland
1 review
0 helpful votes
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Overall good but...
May 14, 2020
Updated review

The murder boy bag wasn't what I expected. It felt cheaply made. I am really wondering if it was actually worth the price I paid for it. It doesn't look like the bag will fall apart. But I was thinking I would get a better quality of cloth. But it wasn't too expensive.

Date of experience: May 14, 2020

Reasonable prices
May 7, 2020
Previous review

Reasonable prices. Good selection of things.

Date of experience: May 7, 2020
New Jersey
1 review
0 helpful votes
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Right on time
May 14, 2020
Updated review

This was the first time o had ordered from u guys it was fast and easy will order again and again when I need it

Date of experience: May 14, 2020

Fast and easy
May 6, 2020
Previous review

Fast and easy

Date of experience: May 6, 2020