business logo of VampireFreaks

VampireFreaksReviews 11,928

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: store@vampirefreaks.com

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,042
value
285
shipping
286
quality
4,767
This company does not typically respond to reviews

Instant Feedback

11,047 reviews

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Florida
1 review
0 helpful votes
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ƒαηтαѕтιc!
May 9, 2020
Updated review

Vampirefreaks clothing is the only place I get my shirts from. Great designs and great quality! They always have the styles I crave.

Date of experience: May 9, 2020

Vampirefreaks clothing is the only place I get my shirts...
May 2, 2020
Previous review

Vampirefreaks clothing is the only place I get my shirts from. Great designs and great quality!

Date of experience: May 2, 2020
California
1 review
0 helpful votes
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Awesome!
May 8, 2020
Updated review

Shopped here for years, still enjoy it. Great pricing, ridiculously great shipping, and awesome items. What more could you need?

Date of experience: May 8, 2020

Shopped here for years, still enjoy it
May 1, 2020
Previous review

Shopped here for years, still enjoy it.

Date of experience: May 1, 2020
Illinois
2 reviews
0 helpful votes
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My New Fav
May 7, 2020
Updated review

Very cool merch, some stuff I wanted but didn't have my size. Bought a few other things. Overall awesome though!

Date of experience: May 7, 2020

Very cool merch, some stuff I wanted, didn't have my...
April 30, 2020
Previous review

Very cool merch, some stuff I wanted, didn't have my size. Overall awesome though!

Date of experience: April 30, 2020
Alabama
1 review
1 helpful vote
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When their social media site shut down in February, I wanted to purchase some things for my sister. After waiting over a week and not hearing from anyone my order was "refunded" (didn't show back up in my bank account until April) because apparently everything I had ordered had been sold out. Once the refund comes in over a month later, I try again, but this time I just ordered her patches and stickers and bracelets instead of clothing. Once again, I wait over a week, and I get a notification saying I'll be refunded again because they are sold out of the things I ordered.
I have been trying to order stuff for my sister since February, and both orders were "sold out".

VampireFreaks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 7, 2020
Ohio
1 review
0 helpful votes
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Quick and easy
May 7, 2020
Updated review

Quick and easy! And really fast! Really unique items! One of a kind things and just my kind of taste which is a bit unusual and dark. Love this place!

Date of experience: May 7, 2020

Quick and easy!
April 30, 2020
Previous review

Quick and easy! And really fast! Really unique items! One of a kind things and just my kind of taste which is a bit unusual and dark. Love this place!

Date of experience: April 30, 2020
Michigan
1 review
0 helpful votes
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New rock Lilac Boots
May 6, 2020
Updated review

Exactly what i wanted these boots are so comfortable and the quality is amazing! These are by far the best boots I've ever bought and I cant wait to add more to my boot collection! 5 Starz! I highly recommend the New Rock brand!

Date of experience: May 6, 2020

Exactly what i wanted
April 29, 2020
Previous review

Exactly what i wanted

Date of experience: April 29, 2020
Georgia
1 review
0 helpful votes
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Why leave?
May 4, 2020

IM Asperger's Syndrome n love this store n I hate shopping. I've read on some other sites that VampireFreaks is closing for real n the objects are going on Amazon. Baby NOOOO. DON'T CLOSE FOR REAL. I FREAKN LOVE THIS STORE. I WISH I OWNED IT BUT IM LOW CLASS N DON'T LIVE NEAR CORPORATE. VAMPIRE FREAKS PLEASE STAY.

Date of experience: May 4, 2020
Missouri
1 review
0 helpful votes
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Still my favorite store!
May 3, 2020
Updated review

Love the store! Always have, always will. I feel like everything is fairly priced and of nice quality.

Date of experience: May 3, 2020

Love the store!
April 25, 2020
Previous review

Love the store! Always have, always will.

Date of experience: April 25, 2020
Virginia
1 review
0 helpful votes
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Ms
April 29, 2020
Updated review

Good. Satisfy, everything is good, happy, thank you. Will refer to all family members. Convenient, safer with the key ring, always has it

Date of experience: April 29, 2020

Good
April 22, 2020
Previous review

Good

Date of experience: April 22, 2020
New Hampshire
1 review
0 helpful votes
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Excellent seller
April 26, 2020
Updated review

Experienced ease of ordering, user friendly website and a great deal on a wonderful item. I wasnt expecting it to be so well made so the quality is there. Delivery time and shipping time were very quick.

Date of experience: April 26, 2020

Ease of ordering, fast shipment and delivery
April 23, 2020
Previous review

Ease of ordering, fast shipment and delivery

Date of experience: April 23, 2020
Washington
1 review
0 helpful votes
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Extras
April 24, 2020
Updated review

So far, my shopping experience has been fast and simple... and flat out amazing! Only took 5 days to get here snd they even threw in an extra bottle of hair dye for me. LOVE this site!

Date of experience: April 24, 2020

So far, my shopping experience has been fast and simple
April 22, 2020
Previous review

So far, my shopping experience has been fast and simple.

Date of experience: April 22, 2020
Idaho
1 review
0 helpful votes
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Amazing!
April 23, 2020
Updated review

I loved the prices! They were very helpful, and good quality items I couldn't be note happy with my purchase!

Date of experience: April 23, 2020

I loved the prices!
April 16, 2020
Previous review

I loved the prices!

Date of experience: April 16, 2020
Mississippi
1 review
0 helpful votes
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Killstar
April 23, 2020
Updated review

Really great service and fast! Love, love my new killstar purse! The service was very prompt and received my order with a week.

Date of experience: April 23, 2020

Really great service and fast!
April 15, 2020
Previous review

Really great service and fast!

Date of experience: April 15, 2020
Texas
1 review
0 helpful votes
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Awesome
April 21, 2020
Updated review

Awesome merchandise, speedy checkout, amazing and conscientious customer service. My order was processed very quickly, I really liked the mailer used (the leopard print was such a great touch!), they tossed some free SWAG into the mailer (stickers and whatnot), and even included (dun dun DUUUUNNN) a free purse-sized hand sanitizer, which is pretty valuable right now in these weird Covid times.

Date of experience: April 21, 2020

Awesome merchandise, speedy checkout
April 14, 2020
Previous review

Awesome merchandise, speedy checkout.

Date of experience: April 14, 2020
Utah
1 review
0 helpful votes
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Broken.
April 19, 2020
Updated review

It was a streamlined experience until I had a delay which was fin it was omly another day. But as I was excited to try them on and see what kind of comfort Id be looking forward to the zipper broke as I pulled it up, not even yanking or trying hard just a simple pull and it broke a tooth off the zipper and came undone. Very unsatisfied as well as the button itself is loose which is a minor problem to not being able to zip them up. Please fix the quality issue. I paid almost $80.00 for this poor experience.

VampireFreaks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 19, 2020

Streamlined so far
April 11, 2020
Previous review

Streamlined so far.

Date of experience: April 11, 2020
New York
1 review
0 helpful votes
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Always amazing
April 18, 2020
Updated review

Love Vampire Freaks site and service. Always earlier than expected. Always great products that aren't cheaply made.

Date of experience: April 18, 2020

Love Vampire Freaks site and service
April 11, 2020
Previous review

Love Vampire Freaks site and service. Always earlier than expected. Always great products that aren't cheaply made.

Date of experience: April 11, 2020
North Carolina
1 review
0 helpful votes
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Clothing
April 18, 2020
Updated review

The clothes are cute but made for very skinny women so beware when trying to size. The overall clothing quality is a mixed bag, some items are amazing but sized improperly while others aren't great quality but fit amazing.

Date of experience: April 18, 2020

It's pretty straight forward
April 10, 2020
Previous review

It's pretty straight forward

Date of experience: April 10, 2020
California
1 review
0 helpful votes
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Love skulls, coffins, goth
April 18, 2020
Updated review

With everything that's going on didn't expect to get them so quick but got in about a week. Will be ordering again.

Date of experience: April 18, 2020

So far no problem everything went good
April 10, 2020
Previous review

So far no problem everything went good

Date of experience: April 10, 2020
Virginia
1 review
0 helpful votes
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Spooky
April 16, 2020
Updated review

Love you guys. I will be using your site for gifts for my niece and nephew and buying my clothes ect. Out of gratitude for the years I spent on the social platform and the impact it had on my life.

Date of experience: April 16, 2020

I pants
April 8, 2020
Previous review

I pants

Date of experience: April 8, 2020
Texas
3 reviews
0 helpful votes
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Cute
April 14, 2020
Updated review

Always on time, great products and my friend is going to love her gift. Plus, I will be buying more stuff.

Date of experience: April 14, 2020

Yall are on time with the shipping
April 7, 2020
Previous review

Yall are on time with the shipping

Date of experience: April 7, 2020