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The company enjoys a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, which many customers appreciate for its simplicity and efficiency. Positive experiences often highlight successful pre-orders and reliable product delivery. However, concerns arise regarding packaging practices, particularly the use of thin plastic bags leading to damaged items, as well as issues with customer support during order discrepancies and returns. While many customers express satisfaction with their purchases, the inconsistency in handling customer service challenges suggests an area for improvement to enhance overall customer experience.
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I gotta be honest: I had no idea that AntOnline existed until I googled the Astrobot controller and saw an article from IGN recommending the site as one of the only places to get the bundle. So, I took a shot, and I'm grateful I did, because it arrived quickly and without issue.
Don't sleep on this site—they're great!
Box a little dented up but just what i ordered! Will again in the future
The controller that I ordered came in a plastic bag. The box the controller came in looked like ther
I actually live in Puerto Rico and i have to send the package to my aunt in Texas because this racist website don't ship anything to Puerto Rico. Do better, we are a territory from the united states.
Charging tax on digital software is unnecessary, yet you are doing it.
I ordered the Astro Bot controller and received it with the controller box itself in a plastic shipping bag. These controller boxes are not designed or tested for edge crush strength like shipping boxes so they get crushed during shipping.
My controller arrived with box crush damage and makes the box less presentable collection wise. The controller itself was fine and had no damage.
When I ordered the Concord controller from Sony's PS Direct, it came in a well packed box and had absolutely no damage to the controller box. This is how controllers should be shipped, not in a plastic bag.
The package arrived promptly, securely packed with all items intact. The box was in excellent condition, and the contents matched the description perfectly. Shipping was fast, and the tracking updates were accurate. Overall, a seamless experience with great attention to detail. Highly recommend this reliable service.
Received my item in timely fashion! Good deals on their website thanks again!
Used a deal linked by a company I trust and the whole process worked out great!
Decided to do a console upgrade and wanted one with a disc drive for backwards compatibility. ANTOnline was offering a good deal for a Series X, so I purchased it and they delivered it, and the bundled item, in excellent condition.
I was kind of nervous at first, because it's a company I wasn't familiar with. They had a great deal on the AMD Ryzen 9 7900X3D, so I took a chance. It was a great experience. The delivery was quick. The product was as expected at a very good deal. Thank you ANTOnline!
Very user friendly website and good straight-to-the-point pages.
Terrible experience would not do business with again
Never heard of this site before but gave it a chance and it is legit!
Order Xbox One X a week ago product info said 3-5 business days, its last day mail can run 10 year old wouldn't have Xmas! No transaction number, no tracking number! I'm stuck sitting up in bed wondering why they if my son will have what he wants for Christmas! Worst experience I've had with ordering, I'm a gamer dad that lives close and figured I'd give Antonline a shot saw a great deal! Son will wake up with nothing! Thanks worst Xmas ever! PDV Will change review if comes in today!
I was able to retrieve my stolen Bitcoins owing to a Recovery Expert, a great professional. Their service is the only one I confidently recommend since he has the best customer service; he was not only incredibly responsive but also very patient with me, despite the fact that I asked a lot of questions. I gave him all the information he needed to help trace and recover my coins, and he did exactly that. I wholeheartedly recommend him. Contact him at [recoveryexpert at rescueteam dot com].
So I made a purchase on Walmart.com and they were the seller and shipper. I placed the item in the cart and started the payment process. No suspecting the price would change, processed to process the payments and it changed in the middle of it. From $349 to $399. Called Walmart and they immediately put the price in Walmart and not them. It was there price and they changed it. I'm not the first consumer this has happened to with them on Walmart.com. Called them and they had no sympathy or care at all. Claimed they would reach out to me and never heard back from them. Walmart satisfied the issue with me and I got the help I should have got from Antonline. Thank you Walmart.
Good price quick delivery and would recommend I have yet installed the TV mount since my new TV is in transit
Id avoid this company. It's you ever try to talk to someone they just send automated response. They don't take the time to actually reply.
Answer: Hello Ben, Unless it is specifically advertised as Open Box (this is in the name of the product as well as in the description) - all items on our website are new and sealed.
Answer: Hi Samuel! Thank you for shopping with us. Please reach out to support@antonline.com for the quickest resolution to your order concerns.
Answer: Absolutely! To apply for a return please visit our website: https://www.antonline.com/support/returns You can also reach out to support@antonline.com for any other questions regarding your return. Thank you!
Answer: Yes they are! We currently ship to the entire continental US. This does exclude Alaska, Hawaii and Puerto Rico.
Answer: Hi Farid! Please visit our website@ antonline.com to shop our products, and if you have any additional questions please reach out to support@antonline.com! Thank you.
Answer: Hello Richard, Unless it is specifically advertised as Open Box (this is in the name of the product as well as in the description) - all items on our website are new and sealed.
Answer: Hello Richard, Unless it is specifically advertised as Open Box (this is in the name of the product as well as in the description) - all items on our website are new and sealed.
Answer: Our return policy is absolutely published on each product page as well as on our store page on walmart.com.
Answer: Hi Fernanda! Thanks for shopping with us. We hope you will enjoy your purchase and will visit us again soon.
antonline.com is America’s premier online reseller of cutting edge computer technology and consumer electronics. We work with all the best brands and have exclusive offers from HP, Microsoft, Sony, Samsung, Lenovo, Asus and all of our industry’s leading manufacturers. Shop antonline.com first for PCs, Gaming, Laptops, Tablets, Consoles and Accessories.
Outrageously Good Value + Free Shipping on Every Item, Every Day!