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ANTOnlineReviews 3,563

4.0

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ANTOnline Reviews Summary

The company enjoys a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, which many customers appreciate for its simplicity and efficiency. Positive experiences often highlight successful pre-orders and reliable product delivery. However, concerns arise regarding packaging practices, particularly the use of thin plastic bags leading to damaged items, as well as issues with customer support during order discrepancies and returns. While many customers express satisfaction with their purchases, the inconsistency in handling customer service challenges suggests an area for improvement to enhance overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
253
value
387
shipping
386
quality
832
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8,025 reviews

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Washington
1 review
0 helpful votes
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Fantastic
September 29, 2024

I gotta be honest: I had no idea that AntOnline existed until I googled the Astrobot controller and saw an article from IGN recommending the site as one of the only places to get the bundle. So, I took a shot, and I'm grateful I did, because it arrived quickly and without issue.

Don't sleep on this site—they're great!

Date of experience: September 19, 2024
Kentucky
1 review
0 helpful votes
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Astrobot controller
September 25, 2024

Box a little dented up but just what i ordered! Will again in the future

Date of experience: September 15, 2024
California
1 review
0 helpful votes
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Poor packaging
September 25, 2024

The controller that I ordered came in a plastic bag. The box the controller came in looked like ther

Date of experience: September 15, 2024
Georgia
1 review
0 helpful votes
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PS5 Astrobot controller
September 25, 2024

I actually live in Puerto Rico and i have to send the package to my aunt in Texas because this racist website don't ship anything to Puerto Rico. Do better, we are a territory from the united states.

Date of experience: September 15, 2024
California
1 review
0 helpful votes
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Charging tax on digital software is unnecessary, yet you are doing it.

Date of experience: September 14, 2024
Minnesota
1 review
0 helpful votes
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I ordered the Astro Bot controller and received it with the controller box itself in a plastic shipping bag. These controller boxes are not designed or tested for edge crush strength like shipping boxes so they get crushed during shipping.

My controller arrived with box crush damage and makes the box less presentable collection wise. The controller itself was fine and had no damage.

When I ordered the Concord controller from Sony's PS Direct, it came in a well packed box and had absolutely no damage to the controller box. This is how controllers should be shipped, not in a plastic bag.

Date of experience: September 14, 2024
Kentucky
1 review
0 helpful votes
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I was pleased
September 23, 2024

The package arrived promptly, securely packed with all items intact. The box was in excellent condition, and the contents matched the description perfectly. Shipping was fast, and the tracking updates were accurate. Overall, a seamless experience with great attention to detail. Highly recommend this reliable service.

Date of experience: September 13, 2024
California
1 review
0 helpful votes
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Excellent service!
September 20, 2024

Received my item in timely fashion! Good deals on their website thanks again!

Date of experience: September 10, 2024
Washington
1 review
0 helpful votes
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Smooth and efficient!
September 8, 2024

Used a deal linked by a company I trust and the whole process worked out great!

Date of experience: August 29, 2024
Virginia
1 review
0 helpful votes
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No Complaints, got a good deal
June 24, 2024

Decided to do a console upgrade and wanted one with a disc drive for backwards compatibility. ANTOnline was offering a good deal for a Series X, so I purchased it and they delivered it, and the bundled item, in excellent condition.

Date of experience: June 14, 2024
Florida
1 review
0 helpful votes
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Great value. Awesome service
May 24, 2024

I was kind of nervous at first, because it's a company I wasn't familiar with. They had a great deal on the AMD Ryzen 9 7900X3D, so I took a chance. It was a great experience. The delivery was quick. The product was as expected at a very good deal. Thank you ANTOnline!

Date of experience: May 14, 2024
Florida
1 review
0 helpful votes
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Great
December 26, 2023

Received the products that i wanted in a timely manner

Date of experience: December 26, 2023
New York
1 review
0 helpful votes
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Nice overall shopping experience
December 25, 2023

Very user friendly website and good straight-to-the-point pages.

Date of experience: December 25, 2023
New Jersey
1 review
0 helpful votes
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Terrible customer service
January 1, 2024

Terrible experience would not do business with again

Date of experience: December 25, 2023
Arkansas
1 review
0 helpful votes
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Never heard of this site before but gave it a chance and it is legit!

Date of experience: December 24, 2023
South Carolina
3 reviews
0 helpful votes
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Order Xbox One X a week ago product info said 3-5 business days, its last day mail can run 10 year old wouldn't have Xmas! No transaction number, no tracking number! I'm stuck sitting up in bed wondering why they if my son will have what he wants for Christmas! Worst experience I've had with ordering, I'm a gamer dad that lives close and figured I'd give Antonline a shot saw a great deal! Son will wake up with nothing! Thanks worst Xmas ever! PDV Will change review if comes in today!

Date of experience: December 22, 2023
Turkiye
1 review
0 helpful votes
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No hope lost.
December 21, 2023

I was able to retrieve my stolen Bitcoins owing to a Recovery Expert, a great professional. Their service is the only one I confidently recommend since he has the best customer service; he was not only incredibly responsive but also very patient with me, despite the fact that I asked a lot of questions. I gave him all the information he needed to help trace and recover my coins, and he did exactly that. I wholeheartedly recommend him. Contact him at [recoveryexpert at rescueteam dot com].

Date of experience: December 21, 2023
Florida
1 review
0 helpful votes
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They change the price
December 26, 2023

So I made a purchase on Walmart.com and they were the seller and shipper. I placed the item in the cart and started the payment process. No suspecting the price would change, processed to process the payments and it changed in the middle of it. From $349 to $399. Called Walmart and they immediately put the price in Walmart and not them. It was there price and they changed it. I'm not the first consumer this has happened to with them on Walmart.com. Called them and they had no sympathy or care at all. Claimed they would reach out to me and never heard back from them. Walmart satisfied the issue with me and I got the help I should have got from Antonline. Thank you Walmart.

Date of experience: December 19, 2023
Florida
1 review
0 helpful votes
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Excellent CS and prompt response
December 15, 2023

Good price quick delivery and would recommend I have yet installed the TV mount since my new TV is in transit

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Date of experience: December 15, 2023
Ohio
1 review
0 helpful votes
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Id avoid this company. It's you ever try to talk to someone they just send automated response. They don't take the time to actually reply.

Date of experience: December 13, 2023

From the business

antonline.com is America’s premier online reseller of cutting edge computer technology and consumer electronics. We work with all the best brands and have exclusive offers from HP, Microsoft, Sony, Samsung, Lenovo, Asus and all of our industry’s leading manufacturers. Shop antonline.com first for PCs, Gaming, Laptops, Tablets, Consoles and Accessories.

Outrageously Good Value + Free Shipping on Every Item, Every Day!


antonline.com
Atlanta, GA, United States