BecexTech.comReviews 164

It arrived promptly and I was required to sign for it which should apply to every delivery. However, to much consternation, a power plug and cord was not included forcing me to buy one online. This I was not impressed with at all. At the price a power cord is expected to be included.

The company is brilliant. They have great passion for their social mission starting investing and becoming more empowered and free avastmarkets dot com have a great platform with helpful and motivating advice for investment. Really recommend

They do not have anything in stock. I had ordered something last week and it was supposed to ship out on Thursday or Friday the latest. However, when I spoke to them today, which is Monday, they told me that it was processed and in order to refund it that they needed to charge me to $35, I'm filing a complaint with PayPal because the order has not been processed and they still have yet to ship it. I found out today that they usually dropship all of their products. That's why they have so much stuff on their site.

Very bad company. Don't have any phone number to talk with someone. Try to cancel a order that I I'd als mistake but nothing. I will sue this company.

Becextech is cheap but don't be fooled. They are based in Hong Kong. Postage is slow accordingly. Charger is international plug.

Prices, payment, communictions, follow up, and delivery, all fine and trustable. It is the second time to deal with becex.au. Same quality service.

I received the parcel as always all at a high level all in stock shipped quickly thanks for your good work

Easy to navigate website, great customer support, and good price. They offer a complete package, nice!

Everything ran smoothly, fast delivery, and my order arrived in perfect condition too. I'm very pleased!

Good assortment of goods. This is the second time I've ordered. They assemble the parcel quickly and send it quickly.

Purchased and paid for a tablet for delivery at Parcel Locker. Company mails back telling it is unable to fulfill as ordered. Request reversal and refund. Company dragging its feet for four days and now asking me to pay a "admin" fee of $30 due to their inability to execute. Note hardware has never left their depot. This is egregious Chutzpah from a business which has lost me forever as a customer.

Australian customers please avoid this company. Ordered a brand new phone and it arrived with with a Chinese operating system. After sending it back, the company refused to refund, then said they fixed the problem and resent phone back against repeated requests. The issue was never fixed and after 2 months of dealing with them, they continue to deny any wrong doing and Im left with a $1,300 phone that can't be used in Australia. Don't be fooled by branding, this company has no physical presence in Australia with a fake local address and contact number and, scarily, total disregard for consumer prortection laws. Please search company name, reviews and ACCC and thank me later.

I purchased a new phone and received a second hand one, the package was not sealed properly, BecexTech had their tickers to seal it when I opened the box, the phone had fingerprints as well as there was no cover that protect the screen.
Also, order phone cover and screen protector that never received.

I purchases a lens from them. Firstly, I realized I purchased the wrong lens for my husband as a gift. So I literally emailed them and cancelled the same exact day. Ofcourse they dont have a direct phone. These scammers. So it took two days to respond and they said they will request to cancel and if it has been processed there will be fees incurred. I responded and told them nothing has been processed please cancel. Then 48 hours later I get an email your order has been processed. I then immediately get an email from this same woman stating it has been processed there will be a admin fee and she will REQUEST A CANCELLATION. On top of that I have been charged 70.00 usd for foreign exchange fee plus they haven't refund me the 2900. 00 for the lens or even confirmed the cancellation. This is q scam tactic and I would stay clear of this company!

My experience with Becextech AU was very long - and was further impacted by Holiday Closures, COVID and Australia Post delays.
Great customer support available 7 days a week but don't expect that from the warehouse!
I ordered product on 1 December and incorrect product left warehouse on 3 December
I returned the item with a provided Prepaid Express Post label
On 22 December Becextech agreed to replace the product that was incorrectly sent to me
I received the correct product on 20 January - however the quality of the item was damaged - more than I expected or paid for
I returned the item with a provided Prepaid Express Post label
On 8 February the warehouse received the product and finally on 14 February Becextech agreed to replace the product.
Compensation offered was minimal offering a plastic phone cover and screen protector
I eventually received the right product with the quality I expected on 4 March (original order placed 1 December)

I bought an UNLOCKED New Samsung Galaxy note 20 Ultra 256GB 12GB RAM 5G LTE Smartphone Mystic Bronze on 11/29/2020. Today, I am on the phone with ATT trying to get this phone registered with their network. Since I bought it, I have been unable to register my IMEI number with ATT, neither one. However, the phone is working on their network. It's 5G capable. Since the 22nd of February, they claim, their network no longer supports 3G, so we must have 4G or 5G capable phones. My phone should have stopped working on their network. They are claiming that this phone is not compatible with the 5G network. It's working. I am still unsure if I am able to upload my files and photos to their ATT cloud. That is an issue. So, be aware of owning an overseas phone. Make sure it's compatible with your network.

I'm actually a true shopaholic and I believe that people have to go shopping because it brings plenty of dopamine to their organisms. Of course, it's also a kind of addiction, however I can't reject this addiction and basically I'm not going to do it. I found this website when I was searching for various marketplaces in order to buy some clothes and various things. It seemed to me that this platforms offers good assortment of goods and I made couple of orders. The main thing which I liked a lot is the velocity of shipping. It was super fast and I guess I will certainly make here couple of orders.

I bought a new smartphone on this website and I am pleased as punch. Everything ran very smoothly, the delivery was even faster than it was initially stated. The phone arrived in perfect condition. Only positive emotions.

Recieved a new phone (1200 bucks AU). Faulty and they didnt weant to refund or replace on the first day. Went off to repair and came back all scratched screena nd camera. Never repair. THEY REFUSE TO REFUND OT REPLACE ON DAY 1. Battery drains like crazy. These guys are Crook!. WARNING DO NOT BUY. Don't do it. Not worth saving 100 bucks over their website!

Sent faulty phone and refused to replace it with new phone. Instead, sent me a damaged refurbished phone as replacement.