Extreme TerrainReviews 12,778

I have emailed and called about various issues recently and haven't gotten any response. I am disappointed as we do alot of business with Extreme Terrain.

Purchase new front bumper with fog lamps, and 9,000# winch, grab handles for roof mounted, snatch block, shackles and all quality material and easy mounting.

This company could do better in describing item(s) it is a e-commer site/authorized dealer site. There should be 1-3 person team cross trained with checking the detail on each item and putting them on the site. And trained in sales. Some of the open box items they try to sell are broken and can not be installed as intended those items are probably clogging up the small warehouse they might have some of those items could taken at a lose the items that are missing install hardware could be use for the YouTube channel. I do shop with the company and I have been to the annual event they have. I rather shop from my home state company then elsewhere.
I think they could be more if they had some more customer viewpoints

J ai acheté un article boite ouvert dont l article étais écrit en tres bonne condition mais était brisé. Donc j ai retourné mais la livraison ne m'a pas été remboursé. Donc 100$ de perdu tres déçu.

I have ordered from this company a couple of times now in the last couple of months. Received my orders quickly and very happy with everything. I will Continue to order all my Tacoma parts from here.

I have purchased new items. I have purchased open box items and they are always as described and if I did have a problem or questions, they would always do any and everything far and beyond to make sure that I'm happy with my purchase. I will continue to shop for my Tacoma needs and also for my son's Jeep

As I found out after having so much trouble with the first part of my oder of a BakFlip bed cover, I saw on my videos and Reddit where many people experienced a complete disaster. Mine was the same. First, I did not receive all of the parts in my original shipment. After I completed sending a bunch of pictures of what was in the box (like it would make a difference from what I told the agent, The new parts were delivered. I had nothing but trouble getting this piece of junk bed cover installed. I contacted Extreme Terrain multiple times for help. I got lots of "we're sorry" but no solutions. Anytime I was given a video to follow for the install, the parts that were delivered to me were not even the same ones as in the videos. Short story on the complete disaster that was the cover structure was that the rails never actually attached to my truck. They were supposedly held on my a semi clipping to the bedcover. Every time I finally got them to hold and went to the next step, they fell off again. I'm going to spend the same amount of time on every off road, auto supply and social media site blasting the total disaster that is BackFlip as I did trying to get this piece of junk installed. And I am almost ready to do the same for Extreme Terrian. Not only where they not helpful (especially given i spent a good amount of time with an agent confirming this cover would fit my truck), but the return process was a complete disaster. As of this writing, I still do to have written confirmation that my boxed up return was picket up. I have ordered many things with Extreme Terrain and been very happy. This one has been so bad, it almost negates all of those good orders.