Eyeglasses.comReviews 2,967

Representative was very helpful in helping select the best frames. Prices are most reasonable. Fast shipping.

The first time I received my glasses the prescription lenses were completely wrong. The prescription was too strong and I couldn't wear them. I sent them back it took almost a week for them to receive them. But once they did receive them the turnaround time was really quick the second time. And I got them about 4 days after my glasses were received by eyeglasses.com. The second time I received them the prescription lenses were correct. However I need to take them somewhere to have the earpieces adjusted because they're uncomfortable when they sit on my ears and are rubbing and causing irritation.

Ordered progressive high index lenses (I require huge correction) August 2023 giving all details necessary.
Got new lenses end of August, wore for a couple weeks noticing the necessary the distance correction was poor. Thought okay give it some time, drop in local frame shops checking fit, all aspects of fit are fine. Finally called several times never reaching a person, left ph no. & mssg needing to either check Rx or re-do lenses. Left 3,4 mssgs. Got an e-mail saying rec'd mssg, but no plan! It is an inconvenience to start w/ Im ordering lenses bc old pair Im wearing are broken& taped up. So again to be w/out glasses that aren't broken is s pain. NEVER ONCE GET A MESSAGE BACK OR A CALL OR INSTRUCTIONS. THEY'VE BEEN PAID. DONE! Poor poor quality & customer svc.

The specific pair of eyeglasses I ordered were not going to be available for several weeks, so eyeglasses.com sent two pair of the same manufacturer -- one in a slightly different color and one in a slightly larger size. I decided that the slightly larger size pair worked well for me and sent back the slightly different color pair. No questions. No issues. No trouble. That kind of personal service will keep me coming back to eyeglasses.com in the future, not to mention the excellent selection and prices for their frames.

NEVER HAD LENS REPLACED, THOUGHT I WOULD GIVE IT A SHOT,

A QUICK NOTE
AT A BRICK AND MOTOR STORE, THEY STEER YOU TO FRAMES, EXPENSIVE, THEN THE ADDONS FOR THE LENS, (scratch resistant etc)BY THE TIME YOU WALK OUT YOUR UP TO 800 OR MORE. IN DALLAS TX I WAS UP TO 1100, I SAID NO THANKS, WENT TO COSTCO GOT A PAIR FOR 200. I WAS HAPPY UNTIL I DID THIS.

GO TO EBAY, OR FRAMESSDIRECT.COM GET A QUALITY FRAME AT 1/3 TO 1/2.

I THEN SENT IN THE FRAME AND PERSCRIPTION TO THEM

MY RESULTS DOING THIS...
THE GLASSES I ENDED UP WITH, SO MUCH BETTER THAN WHAT I HAVE GOTTEN OVER THE YEARS.

THE LENS ARE FAR BETTER THAN ANYTHING I HAVE EVER HAD SINCE I STARTED WEARING GLASSES. JUST SO IMPRESSED. HAD TO WRITE THIS REVIEW.

THERE IS ALWAYS A 15% DISCOUNT, IF YOU DON'T SEE IT, CALL OR EMAIL THEM.

COMPANIES THAT MAKE LENS ARE NOT ALL CREATED EQUAL

YOUR GLASSES ARE ONLY AS GOOD AS THE QUALITY OF THE LENS.

I am in the process of returning my frames that I had sent to me so I can try them on. The purchase date was 11/5, they didn't even ship out the frames until 11/15. I finally received them on 11/20. Submitted the return within a week of getting them. I finally got confirmation that they received my return on 12/5 and I still have yet to receive my refund, and it is now 12/17. I'm not going to shop here again. It's just too slow and there's so many other online retailers that have faster service