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EZContacts Reviews Summary
EZContacts has a rating of 3.8 stars from 6,718 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EZContacts most frequently mention great price, new glasses and live chat. EZContacts ranks 2nd among Contact Lenses sites.
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Love that EZContacts offers a "virtual try on" feature but must say these Prada sunglasses are so much more lovely IRL! I ordered this pair after seeing them in a department store for almost $200 more. I was worried when in the "virtual try on" the tortoise shell coloring appeared much lighter than they were in the store. But since the SKU number was identical, I took a risk — which actually wasn't that much of a risk given EZContacts seemingly easy return policy (though I never had to use it). Absolutely love these! And they arrived super quickly even without any expedited shipping! Would definitely order from EZContacts again!
When my regular supplier's products were pulled off the grocery store shelves, I went online to find a quality supplier. I settled on EZCONTACTS. Great reviews! Decent pricing too.
There are moments when you feel proud of your decisions, and choosing EZContacts as my eyeglass provider is one of those moments. I am extremely satisfied with my experience. Ordering was seamless, shipping was fast, and their prices were the most competitive I found online. I am now, and will always be, a loyal customer of your company. With great pricing, excellent shipping, and outstanding service, EZContacts truly stands out!
It was extremely easy to find my name brand replacement frames and the delivery was about 5 days across country. Great customer service as well.
We called customer service after 2 weeks and found out ordered glasses were not available. Company representative assisted in correcting the oversight and hubby received glasses in a short time span
Your service was excellent, unfortunately I ordered wrong and will have to return the glasses. I meant to get transition lenses
Ordered Frogskins on September 28. No where on your website did you say that the order might be delayed for a month. But it was. I love the glasses, but would never trust you again.
I like EZ Contacts. The sunglasses I received were pink in the picture and when I got them they are purple. It's not worth returning them. They are still great.
Have been using another site for years was grateful I found this site was able to fulfill my request for color contacts in my prescription without the exuberant price!
Si no fuera por la demora en el mensaje de enviado, huviera sido excepcional
I have a problem keeping my sunglasses and this is the third time I've had to buy the same pair. So grateful that you have them still.
My ordering was flawless. It was marked prossessing & then seemed to get hung up. It is hard to say how long my Dr took to get to you plus you had a holiday. Sooo what said should take about a week to arrive took about three. All in all I couldn't be more pleased with my experience. Thank you
I got excellent customer service as I had not chosen the correct contact according to my prescription, which was new. However, delivery was very slow. You had better order at least 3 weeks before you need them.
Amazing experience. I loved the ease of ordering, best pricing amongst all the contact, lens vendors, user-friendly website, and very quick delivery. I'm very happy with everything.
No one notified me that part of my order was on backorder. I sent MULTIPLE emails. I waited, and waited, and waited. You had my money, but I didn't have my product. It made me VERY uncomfortable. I finally got it, but...
Took longer to ship than expected. Kept checking order status and was stuck on waiting to be picked up by carrier. Had to submit an inquiry as I was about to cancel and order from someplace else. The order then shipped after a few days although I never received a response to my email.
In most cases they have the frame I want, from vendors I don't carry. And their prices are very good. Maybe I won't make as much on the frame, but I have a satisfied customer and still made some profit.
It was really a good experience choosing thi s glasses for my wife, the buying process, the shipping with no delays. Super. She love her new Prada glasses
Just received my glasses the other day I wish I picked a taller lens with the bifocals not being Progressive. In time I get used to the line.
Ordering was simple, price was the best around & shipping was fast
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members