On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
EZContacts Reviews Summary
EZContacts has a rating of 3.8 stars from 6,714 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EZContacts most frequently mention great price, new glasses and live chat. EZContacts ranks 2nd among Contact Lenses sites.
We monitor reviews for authenticity
I received my new frames promptly. They are great quality frames. I am very happy with them. Thank you for the prompt service.
I ordered from ezcontacts to replace my polarized ray ban sunglasses, and it was a great experience, the product was authentic, quality was great, and the ordering and delivery were quick.
Bought some Costa sunglasses for my husband for Christmas. Best price around - fast shipping - great quality. I would use EZContacts again. Easy shopping experience.
The sunglasses were damaged upon delivery. The lense for the right eye has a defect in the coating. It's on the inside of the lense in the top right corner. Like some of the coating has been scratched off
I received most items quick. The only problem I had was the item they didn't ship I could never find out when it was going to get to me. The site was never updated so I was really starting to worry if it would show by December 25. Would have been nice if they would update and drop you a liner so you're not left wondering if you were forgotten.
The order was received, but it took longer than expected to receive them, costumer service could be better at responding to requests or concerns, otherwise everything good.
I was very pleased to find this site to purchase these drops. I have Sjogren's disease and depend on these for my vision. They are so expensive and I am on a very limited income as a senior citizen, so I sincerely appreciate them providing them at a reasonable price. I will definitely be a repeat Customer.
Great speedy service, fantastic prices and product variety.
Love my purchase. Was worried about prescription not being correct, but it was. Slower than expected in delivery, but that could be due to Thanksgiving. Anyway, received and love my new glasses.
They never notified that my order couldn't be restocked after 2 weeks that I asked through chat, when they changed the frames, and took 2 more weekends to process the glasee to their lab, they promise a few business days shipping but reality is they will send your order more than 1 month later
I didn't reorder the September order again, don't understand why im getting these glasses, I don't need them. I'll not do any future business with you.
I purchased one box of contacts in the amount of $39.95, however, I was charged $39.95 twice. Please credit $39.95 to my credit card. Order number *******.
I will be staying loyal to this company/site! It was super easy to get my order and the contacts I wanted at a super good price, and to top it off, my shipping was fast and free 😊. I'm one happy camper.
Great purchase, happy I did some research on your company for eyeglasses. Saved around 60 dollars, purchasing from your company, with a very quick delivery. Thanks
I ordered glasses and have been a past customer. Overall I am happy but am returning my last pair of glasses.
I ordered and wanted transition lenses but received regular bifocals. I will return and await transition lenses.
Love that EZContacts offers a "virtual try on" feature but must say these Prada sunglasses are so much more lovely IRL! I ordered this pair after seeing them in a department store for almost $200 more. I was worried when in the "virtual try on" the tortoise shell coloring appeared much lighter than they were in the store. But since the SKU number was identical, I took a risk — which actually wasn't that much of a risk given EZContacts seemingly easy return policy (though I never had to use it). Absolutely love these! And they arrived super quickly even without any expedited shipping! Would definitely order from EZContacts again!
When my regular supplier's products were pulled off the grocery store shelves, I went online to find a quality supplier. I settled on EZCONTACTS. Great reviews! Decent pricing too.
There are moments when you feel proud of your decisions, and choosing EZContacts as my eyeglass provider is one of those moments. I am extremely satisfied with my experience. Ordering was seamless, shipping was fast, and their prices were the most competitive I found online. I am now, and will always be, a loyal customer of your company. With great pricing, excellent shipping, and outstanding service, EZContacts truly stands out!
It was extremely easy to find my name brand replacement frames and the delivery was about 5 days across country. Great customer service as well.
We called customer service after 2 weeks and found out ordered glasses were not available. Company representative assisted in correcting the oversight and hubby received glasses in a short time span
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members