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FlexShopper provides a flexible and easy way for you to get the furniture, electronics, appliances and other popular brand name goods with affordable, weekly payments.
FlexShopper has a rating of 3.3 stars from 789 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FlexShopper most frequently mention customer service, cynthia rodriguez and billing department. FlexShopper ranks 16th among Marketplace sites.
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Just finishing up my first year with Flexshopper. Finished paying off 2 of 3 items. Flexshopper has been with me thru changes in my payroll (weekly to bi-weekly) having my purse stolen (had to get a new checkbook and credit cards) and answered any and all questions when I have called. They are patient, knowledgeable and were there when I needed them. I would use Flexshopper again. Thanks guys
I would avoid this company at all cost. They have the rudest workers and they will take money out of your account without your consent. I removed my bank account from this company and replaced it with a credit card. They charged both my bank and credit card. I refuse to use this company again. All this for a camera lens?! Never ever use this company
I had a couple of billing issues, so I called Flexshopper to get them resolved.
I spoke with Hervory Jules and I must say that not only did I get my billings issues resolved. Hervory was very polite and knowledgeable about what I needed to do to get my issues resolved. She explained how everything was going to work going forward, which made me very happy.
I'm not new to Flexshopper. I've used them before and I love their service! And, hopefully I will continue to use Flexshopper for a long time in the future!
Danita M
Customer serivce was pleasant to deal with, particularly Tamarick. Very helpful and quick to respond. I would recommend to family and friends.
Cynthia is great and very knowledgeable with the service and strives to help every time. I love great customer service I will continue to be a customer.
Polite representatives, quick responses and an over great experience for the holidays and whenever you need to purchase something but you don't have the funding
Good customer service. Easy to lease... cythina my sale rep... she is very polite and willing to help out
Leasing items is super easy, but returning them is such a slow process.
I would not recommend FlexShopper.
I regret not using my credit card, especially since I have 0% interest offers.
Oh no! Something sounds off and we'd like to investigate the return you had. Please get in touch with us on (855) 353-9289. Mention this review and request to speak to our Customer Service Manager and we'd be happy to help you out. Thank you for your feedback!
Great customer service. Super fast and to the point. I will never shop for these items anywhere else.
Thank you for the positive feedback!
Melissa Manis and Jair Buchanan have gone out of there way to assist me in my purchase. They were fast, kind and made sure all my questions were answered! Great team!
We are glad to hear that our team is doing a great job! Thank you for your business and feedback!
FlexShopper
My experience with flex shopper has been great they try to help you in a professional way they talk to you and solve our problems.
Thank you for your business and feedback! We appreciate your business.
Melissa and her supervisor Albert were amazing! They were able to offer me a quick resolution for my issue and were very sweet during the process. I'm definitely going to refer people the flex shopper based off of their speedy assistance and professionalism! I wish all customer service reps were as kind Melissa and all supervisors could provide assistance like Albert!
We are glad to hear you had a great experience and that you are spreading the word. We appreciate your business.
I've been dealing with flex shopper for a few years now. People there are Great. I have not had any bad experiences since I have been with them. Delivery times could be a little quicker. But that's small stuff. Thank you Flex shopper crew.
I have been using Flexshopper for years to get things I perhaps did not have the money for but needed the items. The low payments allowed me to do so. However, I have always managed to pay the items off earlier than the contract. I appreciate flexshopper!
So easy and convenient to be able to own quality items right away that you cant pay for upfront over a period of time. The best on all levels.
Great concept. Tried getting my first item and it didnt arrive =(. Thankfully the customer service rep Melissa was a very kind and a huge help! Even though i was upset I didnt receive my purchase I Will def give it another shot seeing how helpful she was.
I called to get confirmation of a order request because I did not see it on my account. Rep explained the process clearly. I was happy with her service.
Very patient for computer dummy what a Saint. Would call again. Can't wait for my phone.!
Your representative Melissa Manis was really helpful. I talked to her a few days prior and she remembered my situation that was nice.
It's a rent to own service with great service and great prices I've been a customer for a few years now and I'll always rent from here
Answer: Yes they are. They fucking suck, don't ever buy from them.
Answer: Yes, this option is available on every lease! Our rates vary from state to state as well so a year lease may not always mean double!
Answer: That's a great question, Melissa. Yes! We lease brand new items to you. You can also lease refurbished, re-certified and some used items if you choose to do this. We hope this helps and happy shopping!
Answer: I place my order all happy. Then after receiving my confirmation I went online to look at the reviews of the company and to my surprise I was very disappointed at all the reviews and people complaining about not getting their packages and things like that.So I called and asked to cancel my order they said that the order has already been sent in. And "they sent a request to cancel the order" and if the order gets delivered to my house they told me to reject the package so the person sending it can send it back to flex shopper. Pretty much like every story is on here. But this is where it gets interesting... upon reviewing the contract. Besides all of the extreme interest rates at the very very bottom there's a document which entitles you to cancel your order within three days of the initial purchase. That's funny because over the phone they had told me that the cancellation request might take up to three days. So this is where it got even more weird, I was so infuriated I YELLED at them. I even said "the contract states I have three days to cancel the order, what games are you trying to play?" they still told me i was stuck. I threatened them. And then with in a few minutes they took my order off, so they can process the cancellation right away they were just trying to get me to get it delivered and at that point I would be stuck with everything. DONT BUY FROM A COMPANY THAT WONT LET YOUR RETURN YOUR PRODUCTS. READ THE AGREEMENT!
Answer: JoAnn you are obviously an idiot and CANNOT read. You have to look deeper into the statement you idiot. This person doesn't want to get caught up in a scheme of not getting what is paid for, broken merchandise, or late delivery. This person is basically asking if this company is legit and if all the negative comments are just hope you idiot.
Answer: Once item is ready for pick up, you will be emailed or it be displayed on your dashboard when you log in to your account.
Thank you for providing your feedback and letting us know about this issue, Denzel. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with our Billing Manager and we'd be happy to help you out. We will also try to reach you based on the information provided.
Thank you,