business logo of FlexShopper

FlexShopperReviews 789

3.3

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

FlexShopper provides a flexible and easy way for you to get the furniture, electronics, appliances and other popular brand name goods with affordable, weekly payments.


+64
How would you rate FlexShopper?
grey star
grey star
grey star
grey star
grey star

FlexShopper Reviews Summary

FlexShopper has a rating of 3.3 stars from 789 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FlexShopper most frequently mention customer service, cynthia rodriguez and billing department. FlexShopper ranks 16th among Marketplace sites.

This company responds to reviews on average within 2 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Isabella M.
Unfollow Isabella M.
Share Review
Report Review

I'm sticking
November 28, 2019

Just finishing up my first year with Flexshopper. Finished paying off 2 of 3 items. Flexshopper has been with me thru changes in my payroll (weekly to bi-weekly) having my purse stolen (had to get a new checkbook and credit cards) and answered any and all questions when I have called. They are patient, knowledgeable and were there when I needed them. I would use Flexshopper again. Thanks guys

Date of experience: November 27, 2019
Illinois
2 reviews
0 helpful votes
Follow Denzel G.
Unfollow Denzel G.
Share Review
Report Review

Lease and payment pain
November 27, 2019

I would avoid this company at all cost. They have the rudest workers and they will take money out of your account without your consent. I removed my bank account from this company and replaced it with a credit card. They charged both my bank and credit card. I refuse to use this company again. All this for a camera lens?! Never ever use this company

Date of experience: November 27, 2019
T-Flex F. — FlexShopper Rep
over a year old

Thank you for providing your feedback and letting us know about this issue, Denzel. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with our Billing Manager and we'd be happy to help you out. We will also try to reach you based on the information provided.

Thank you,

Florida
1 review
0 helpful votes
Follow Danita M.
Unfollow Danita M.
Share Review
Report Review

I had a couple of billing issues, so I called Flexshopper to get them resolved.
I spoke with Hervory Jules and I must say that not only did I get my billings issues resolved. Hervory was very polite and knowledgeable about what I needed to do to get my issues resolved. She explained how everything was going to work going forward, which made me very happy.
I'm not new to Flexshopper. I've used them before and I love their service! And, hopefully I will continue to use Flexshopper for a long time in the future!

Danita M

Date of experience: November 27, 2019
Virginia
1 review
0 helpful votes
Follow Mohamed S.
Unfollow Mohamed S.
Share Review
Report Review

Flex Shopper is Great
November 24, 2019

Customer serivce was pleasant to deal with, particularly Tamarick. Very helpful and quick to respond. I would recommend to family and friends.

Date of experience: November 23, 2019
Texas
1 review
0 helpful votes
Follow Tamara B.
Unfollow Tamara B.
Share Review
Report Review

Great experience
November 24, 2019

Cynthia is great and very knowledgeable with the service and strives to help every time. I love great customer service I will continue to be a customer.

Date of experience: November 23, 2019
New York
1 review
0 helpful votes
Follow Dan W.
Unfollow Dan W.
Share Review
Report Review

Great customer service
November 22, 2019

Polite representatives, quick responses and an over great experience for the holidays and whenever you need to purchase something but you don't have the funding

Date of experience: November 22, 2019
South Carolina
1 review
0 helpful votes
Follow Somchay V.
Unfollow Somchay V.
Share Review
Report Review

Easy to lease
November 22, 2019

Good customer service. Easy to lease... cythina my sale rep... she is very polite and willing to help out

Date of experience: November 21, 2019
New York
1 review
1 helpful vote
Follow Ana M.
Unfollow Ana M.
Share Review
Report Review

Leasing items is super easy, but returning them is such a slow process.
I would not recommend FlexShopper.
I regret not using my credit card, especially since I have 0% interest offers.

Date of experience: November 14, 2019
T-Flex F. — FlexShopper Rep
over a year old

Oh no! Something sounds off and we'd like to investigate the return you had. Please get in touch with us on (855) 353-9289. Mention this review and request to speak to our Customer Service Manager and we'd be happy to help you out. Thank you for your feedback!

Missouri
1 review
0 helpful votes
Follow Terrence L.
Unfollow Terrence L.
Share Review
Report Review

It was a good experience.
November 13, 2019

Great customer service. Super fast and to the point. I will never shop for these items anywhere else.

Date of experience: November 12, 2019
T-Flex F. — FlexShopper Rep
over a year old

Thank you for the positive feedback!

Maryland
1 review
0 helpful votes
Follow Jeff M.
Unfollow Jeff M.
Share Review
Report Review

Melissa Manis and Jair Buchanan have gone out of there way to assist me in my purchase. They were fast, kind and made sure all my questions were answered! Great team!

Date of experience: November 9, 2019
T-Flex F. — FlexShopper Rep
over a year old

We are glad to hear that our team is doing a great job! Thank you for your business and feedback!

FlexShopper

Tennessee
1 review
0 helpful votes
Follow Walter J.
Unfollow Walter J.
Share Review
Report Review

My experience with flex shopper has been great they try to help you in a professional way they talk to you and solve our problems.

Date of experience: November 9, 2019
T-Flex F. — FlexShopper Rep
over a year old

Thank you for your business and feedback! We appreciate your business.

Texas
1 review
0 helpful votes
Follow Averi D.
Unfollow Averi D.
Share Review
Report Review

Amazing Customer Service
November 10, 2019

Melissa and her supervisor Albert were amazing! They were able to offer me a quick resolution for my issue and were very sweet during the process. I'm definitely going to refer people the flex shopper based off of their speedy assistance and professionalism! I wish all customer service reps were as kind Melissa and all supervisors could provide assistance like Albert!

Date of experience: November 8, 2019
T-Flex F. — FlexShopper Rep
over a year old

We are glad to hear you had a great experience and that you are spreading the word. We appreciate your business.

Florida
1 review
0 helpful votes
Follow Carl G.
Unfollow Carl G.
Share Review
Report Review

I've been dealing with flex shopper for a few years now. People there are Great. I have not had any bad experiences since I have been with them. Delivery times could be a little quicker. But that's small stuff. Thank you Flex shopper crew.

Date of experience: November 5, 2019
Indiana
1 review
0 helpful votes
Follow Dawn J.
Unfollow Dawn J.
Share Review
Report Review

Convenient!
November 7, 2019

I have been using Flexshopper for years to get things I perhaps did not have the money for but needed the items. The low payments allowed me to do so. However, I have always managed to pay the items off earlier than the contract. I appreciate flexshopper!

Date of experience: November 5, 2019
Colorado
1 review
0 helpful votes
Follow Alfred W.
Unfollow Alfred W.
Share Review
Report Review

So easy and convenient to be able to own quality items right away that you cant pay for upfront over a period of time. The best on all levels.

Date of experience: November 1, 2019
New York
1 review
0 helpful votes
Follow Mike S.
Unfollow Mike S.
Share Review
Report Review

Great concept. Tried getting my first item and it didnt arrive =(. Thankfully the customer service rep Melissa was a very kind and a huge help! Even though i was upset I didnt receive my purchase I Will def give it another shot seeing how helpful she was.

Date of experience: November 1, 2019
Washington
1 review
1 helpful vote
Follow Kiana N.
Unfollow Kiana N.
Share Review
Report Review

Confirmation
November 1, 2019

I called to get confirmation of a order request because I did not see it on my account. Rep explained the process clearly. I was happy with her service.

Date of experience: October 30, 2019
New York
1 review
0 helpful votes
Follow Judith B.
Unfollow Judith B.
Share Review
Report Review

Great service
October 27, 2019

Very patient for computer dummy what a Saint. Would call again. Can't wait for my phone.!

Date of experience: October 25, 2019
Missouri
1 review
0 helpful votes
Follow Justin P.
Unfollow Justin P.
Share Review
Report Review

Great help
October 27, 2019

Your representative Melissa Manis was really helpful. I talked to her a few days prior and she remembered my situation that was nice.

Date of experience: October 25, 2019
Germany
1 review
0 helpful votes
Follow Justin s.
Unfollow Justin s.
Share Review
Report Review

Great customer service
October 27, 2019

It's a rent to own service with great service and great prices I've been a customer for a few years now and I'll always rent from here

Date of experience: October 25, 2019