FlexShopperReviews 789

I was finally contacted by someone in the billing department. She was very polite, listened to my concern and explained to me about some issues their processing system was having. She understood my feelings and was very respectful to me, unlike the associates in the past. She did resolve my issue to my satisfaction. If I were rating her, she would get 5 stars. She's the only reason FlexShopper is getting 3 stars on this review. FlexShopper, you need more employees like her!

Never knew about Flex till today and it came in handy for sure. I couldn't afford all the expenses on my car and was stressed and worried about how to come up with it. Thanks to Flex and getting approved it took all that worry and stress away and with 0% interest for 90 days made it even better. Everything was so fast and easy and I did everything on my phone with the app, got instant approval and the whole process took just a matter minutes. I got quick emails and a courtesy call right away and that was it, all done!

I used flexshopper to purchase a DSLR camera and a camera bag with the intention to utilize the 90 payoff option. In the contract they only give you how much you have to pay for full payoff each week. They do not give you the actual date of your final day for the 90 day payoff. As I approached what I calculated to be my 90th day I went online to make the payment. There was no option to make online payments and nothing to indicate how long I had left to pay off my purchase. I called and after 3 transfers and 20 minutes I was told my final payoff day was the next day. A Sunday. When their call center is closed. Thankfully I had the money to pay right away, otherwise I would have been stuck paying outrageous fees. The payoff day given to me never made sense so I went back and calculated again. Based on my calculations I should have had an extra week to pay. When I called and inquired about the discrepancy I was told that the 90 days started from the day the order was placed, not the day you received the item or the day of the first payment. I found out recently companies like this are REQUIRED BY LAW to give you at least 90 days to payoff your item before adding their fees. This company seems to do everything they can to ensure you do not payoff before the 90th day.

I recently had to get a new set of tires and they financed me through this lovely company. I was told I could make a monthly payment as soon as I made my first weekly payment. I need a monthly payment because I live on Social Security. They took out their weekly payment and five days later took out another weekly payment which I had called and protested, and told him they weren't to start my monthly payments until the fifth... well on the fourth they took out four weeks worth of payments! I told the guy I can't afford this! This is why i need a monthly payment and he told me to take my tires back where I got them! And I said I'd be riding on rims and he said that ain't my problem lady! So we got into it pretty good and then he told me he was the youth pastor at his church and yes he really was concerned about my problem LOL right! That's when I told him well then he better pray for me because I can't afford these $#*!ing tires! Well today is only the 3rd and I open my bank account and they've taken out five payments instead of four! (They told me if the month has five Fridays then they will take out five payments.) Hello July only has four Fridays and they took out five payments! I'm furious! You can bet they will be hearing from me!
My advice: DO NOT DO BUSINESS WITH THESE ASSHATS!

I purchased an Apple Watch 4 Nike+ from them, down payment of $50 or so and $27 a week all good, then I asked about returning the item as it wasn't as good as I thought it would be. They proceed to tell me I would not get any money back, and I've only had it a little over a week! And they approved the return. I've contacted the attorney general and my bank as they will NOT get another penny from my bank! Biggest scam company ever with several shell corporations to cover $#*! up! DON'T DO IT!

Charged multiple times without asking me I have been using Flexshopper for awhile and never had any complaints until recently. I pay $27.89 weekly. One day I noticed they charged me it twice. I didn't care, just figured I'm closer to paying off my items. The next week they charged me $27.89 six times! They caused my account to overdraft multiple times. When I contacted them they were not helpful and extremely rude. I have never dealt with customer service like that before. I finally got them to agree to only charging my account twice a week. Not even a month later they charged me NINE TIMES in one day. A week later they randomly charged me $83.55. I will never do business with this company again. They lost a great customer.