FlexShopperReviews 789

I am so disappointed in this company. I wanted to explore the early pay off option but because I was a two days past the 90 days I was told I could not. Wow! Is the only thing I can say. They were not even trying to work with me what so ever. 2 days late wow losing a client is less important than being two days late! I recommended this company to many people, co workers, patients, and family included. I wanted to do the early pay off so I can continue to purchase more things and still stay within my budget. I get the rules but losing a client for something so minimal like this is ridiculous and not a great strategy for client satisfaction or advertising. I am going to everyone I know and telling them about this ridiculous situation and advice against them. I am a clinical supervisor for a behavioral health clinic with 800 individuals here in Lancaster, PA. They just lose a valuable client!

Payments were good and taken out the same day for about 8 weeks. This past week... they have charged my twice my payment plus two more times. I've called and was told my payment would be refunded... it's now been over a week. Even with this refund, they are telling me I'm over due and late on my payments... on the same phone call. "How do you want to resolve your overdue balance" "why am I being refunded if I owe you money?" "That was a mistake but you are still overdue." DO NOT USE THIS COMPANY.

My first order was good, no problems. My 2nd order was a disaster! I ordered a fireplace heater, which came scratched and the cabinet was broke on the left corner. They told me that once the box was opened they was no longer responsible for the item. How do you know if the item is damaged or not until you open the box? I paid full price, plus huge interest fees for a badly damaged item. I also ordered a laptop computer for my daughter on this order, it arrived about 3 weeks later. The computer that I received WAS NOT the computer that I ordered. It was much cheaper than what I had ordered. I called them and they instructed me on what to do. And then they would adjust my payments for the cheap computer that I received. I DID EVERYTHING THEY ASKED ME TO DO. I got no response at all from them and my payments was never adjusted. After 2 payments I called again and they gave me the run around transferring me from person to person with no resolve. I called and called and this was the same outcome each time. I asked about just sending it back and was told that they did not own the computer because they had leased it for me from a third party therefore they could not accept it back. When I asked who this 3rd party was I was told that they could not release such information to me. I ended up paying over $1200 for a computer that was worth (maybe)$500. They never adjusted my payments, I was charged for the high end computer that I never received. This is robbery! I am sure that if a person had the time and money to hire a lawyer it would also be found illegal.

I started with FlexShopper back in 2015. Never had any issues with them until this past year. Not only is the communication an issue, but the sales representatives really need more training. I have requested on numerous occasions to either change a payment date or to not charged on a certain time. Always an issue with these people! It got to the point where I had to cancel my debit card and reissue a new one (not to billing dept knowledge)

After I pay FlexShopper offf, I'm done!

I submitted a total of 4 different orders with them within 4 months from Dec to Mar. Until the last order, I did not have any problems with the company. The first three orders were fine. I received the orders in a few days. I paid all three orders off within the 90 day payoff. However, the last order was sent and left in front of my door. I resided in an apartment complex. Once I received notification about the delivery, I tried to rush home from work, yet I worked an hour away. The package was stolen in which the delivery person should have left it in the leasing office because my apartment was by a walk way. It had been over a month and no response in reference to this matter. Every time I called, they extended the investigation time. They lost a great customer. I will NEVVVEEERRRR purchase anything else from this company EVER!

Site is a scam, it seems too good to be true as everything usually is, I did a lease to own a $280 headset charges over 1100 in payments to own, not worth it such a scam, value of item apparently multiplies by ten folds and they make the early purchase option non existent on the browser as i have yet to find the button to take me to that option for them to steal more of my money HIGH RECOMMEND YOU STAY AWAY AND GO WITH AFFIRM or a credit card it self

I wanted a MacBook to use for school. So, I went to their site and ordered one. Only problem... it was incredibly old and it still had 10.7 iOS on it. I went to install Microsoft Office in it but it wouldn't let me because of the software. So, I had to purchase the 10.8 software so I could try and upgrade to the newest BUT when I was finally able to upload, there wasn't enough storage space. I've sent multiple emails, no response. I chatted with Luella in their website, she said I'd get return instructions in 72 hours. Nothing. So i had to call back a couple more times. They said they've already reachws out to the vendor and it shouldn't be long until I get my return instructions. But here I am, still waiting. Oh... and apparently Im getting charged for this stupid MacBook that i can't even use!