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Gettransfer has a rating of 2.9 stars from 716 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Gettransfer most frequently mention customer service, bank account and scam company. Gettransfer ranks 3rd among Moving Service sites.
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The app is user-friendly and not only this; it provides you the option to pay bu card! I can always rely on Gettransfer wherever I am. They also offer excellent customer service.
Another successful trip around Milan using Gettransfer. I used it four times over the holidays and had none of the problems that other reviews mentioned.
A Gettransfer journey is also typically far less expensive than a taxi. The only true disadvantage of utilizing the Gettransfer app is that you can receive a lot of offers.
I don't normally post reviews, but I wanted to express my gratitude to the driver and Gettransfer.
We were picked up by a black minivan with a tidy inside and bottles of water. The driver offered to assist us with our belongings, which we had a lot of, and this was quite helpful!
We received a lot of assistance and had a pleasant conversation while on the journey.
I'm sure I'll plan another trip with the same driver.)
GetTransfer is a fantastic service. It's a terrific way to get around a city and a cheaper option than taking a taxi. Because every driver must maintain high-level ratings from their riders, the drivers are very friendly and giving.
Good afternoon, thank you! We’ll do our best for you!
I love GETTRANSFER. It is so good and especially the short trips! They have competitive and convenient prices when it comes to long-distance trips. I will always choose GETTRANSFER.
Good afternoon, thank you very much, we appreciate and love it!
I recently filed a complaint with Gettransfer regarding a driver who arrived 30 minutes early to pick me up. I just wanted to express my gratitude to the customer service team for their prompt response, which included not only an email but also a phone call to ask more and apologise. Nobody seems to notice these things, especially complaints, yet this was handled flawlessly.
We appreciate every your feedback, thank you!
I use Gettransfer all the time when I come to Denver to visit my parents. As usual, slick and efficient; credit to the drivers for working in such difficult conditions.
Dear Melison, thank you, every review makes us better!
Thank you sincerely! Excellent service, the driver met us on time and he was already holding a sign for us. The route to the hotel was even faster than I had expected. I arrived on time and was extremely pleased.
I booked transfer through GetTransfer and called customer service to ensure that everything was going fine and will arrive at the airport smoothly. GetTransfer is a great service!
Everything was perfectly organized, from the booking to the trip itself.
On the Gettransfer app, we chose a driver with a decent rating. The driver met us on time, although we were 45 minutes late (but that time is included in the free wait, which is very convenient).
Good afternoon, thank you! We’ll do our best for you!
The driver was very friendly and the car was big and clean. The driver went out of his way to find a shop that sells a continental converter plug because I forgot mine. I highly recommend GetTranfer
Thanks, we'll be waiting for you again!
I have booked Gettransfer for my daughter's trip to Naples in a few weeks, and so far the service has been excellent, communications have been very good, and the pricing has been very reasonable.
Good afternoon, thank you, every review makes us better!
I forgot to pre-book a car service before leaving for Paris, and I thought it would be too late to order one. However, I tried GetTransfer and to my surprise the car arrived within 10 minutes! The car was Mercedes, it was spotless and all the details concerning the car and the driver were given to me!
Good afternoon, thanks, we'll be waiting for you again!
We highly recommend GetTransfer. I It is a pleasure to use GetTransfer, since it is timely, helpful and very professional, generally it was a great pleasure. Thank you for all of your assistance, you made our trip to Spain perfect!
Jacob, good afternoon. We appreciate every your feedback, thank you!
We were picked up at the Greece airport right on time, despite the fact that we were waiting for the driver at the wrong destination point since we were totally clueless after the flight. However, the driver found us. The driver was polite and nice. He was wearing a mask, my parents noted that. Great ride and good service. I will definitely try it wherever I travel to!
We had a fantastic time in Egypt! The vacation started with a perfect ride using Gettransfer. The driver was very polite, the car was already waiting for us at the airport. Pleasantly surprised by the price! AWESOME SERVICE!
The benefit of using GetTransferis that you only pre-book the ride and enjoy the journey! And that's exactly what happened. We were met on time at the airport. It was a flawless safe trip, and the driver knew the route perfectly like the back of his hand!
Good afternoon, thank you! We’ll do our best for you!
GetTransfer provides an excellent service with competitive prices. Their vehicles are kept in top shape, and the drivers are always pleasant and friendly.
Good afternoon, we appreciate every your feedback, thank you!
I always use Gettransfer. My only comment is regarding the amount of popped-up offers. I would prefer to receive fewer offers so I can easily choose what best suits me.
Answer: . WARNING. Driver didn't show and cost me £90 more. Prior to booking this company I asked how I would find my driver and was told by 'Nick | Team Leader of Support Division' that my driver would meet me in the Arrival's Hall holding a card with my name on it. On this basis I booked and paid £88.88 for my private transport to and from Benidorm. However on the actual day of my travel an email was sent to me informing me that the driver would meet me outside Costa coffee at the airport and I was to call him when I arrived. I arrived at Costa coffee at 7:15. Pm. I had no information of how to contact him nor had his phone number, also I had no internet or telephone connection so could not do anything but wait there assuming that he would come and look for us. We waited 40 minutes with no sign of him, my wife asked several officials of the parking outside Costa coffee but no one had heard of the company. I therefore decided to pay the 100 euros taxi fare to get to my hotel. I contacted Gettransfers and cancelled my return journey because I had no confidence that a driver of yours would arrive to take me to the airport to catch my plane home. I have contacted gettransfers asking for refund after dozens of emails they refunded half of my payment and after another round of emails they have refunded the other half of my payment into 'a gettranfers account' so that I ca use it on another booking. As if I am stupid enough to use them again, So No I did not get my money back I shall now be taking gettransfers to County Court for full compensation, iam not bothered about the money just want a County Court Judgment against them. I would advise everyone to steer clear of this cowboy company. Go with a trusted company
Answer: Do not use them - they are a SCAM You prepay - they do not turn up - they offer you a credit only even though they never turned up Never ever trust them
GetTransfer.com is the international service of booking transfers and car rental with a personal driver. We offer our services in 150 countries around the world.
Dear Jeck, we appreciate every your feedback, thank you!