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Gettransfer has a rating of 2.9 stars from 716 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Gettransfer most frequently mention customer service, bank account and scam company. Gettransfer ranks 3rd among Moving Service sites.
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I used GetTransfer for a long-distance journey, and it was the most comfortable ride I've had. The vehicle was spacious and clean, and I arrived at my destination feeling refreshed.
This company helped me get from the airport to the hotel quickly and comfortably. Then I ordered transportation to and from the event. I liked the quality of the work. The cars are in excellent condition, clean. I felt comfortable. The drivers spoke to me politely. I'm happy. Thank you!
Gettransfer.com they are scammers!
Gettransfer.com they are scammers!
Gettransfer.com they are scammers!
They don't pay carriers money from tracks
Beware of this!
I don't know why are they still on the market
Don't collaborate with them!
Arbeiten Sie nicht mit diesem Unternehmen zusammen!
WARNING SCAMMERS!
Once again, the minibus we booked to the airport was fantastic and so was the driver. Friendly, drove well, gave us water. I would certainly recommend Gettransfer to others.
On one trip, a passenger shared his love of classical music with me, and we spent the entire trip listening to his favorite compositions. It was a truly special and cultural journey.
It's great, but it's very expensive. 12 kilometers of travel 18 minutes of time and the cost is 2530. Comfortable, clean, everything is good, I will use it in desperate situations. The driver Seyit, well done, met with a sign, polite, good mood, service is also high. To travel recommended.
We first tried the gettransfer app in Rome 18 months ago and it worked well. Been using it ever since. It's easy to use and the cars arrive on time. Pretty much every driver has been friendly and engaging, without overdoing it. I also like the fact they offer various incentives for regular users.
Very convenient service for traveling abroad. Everything is transparent and fast. I used it in Turkey and Cyprus. The GetTransfer team works around the clock and helps to solve problems promptly if they arise.
I used GetTransfer for the first time on my trip to Crete as the hotel transfer prices seemed expensive. I booked transfers from the airport to the hotel and then back and they both worked perfectly. They were on time, with quality cars and excellent drivers. This is a new type of service for me. I will definitely use it again in the future.
My journey with GetTransfer in Portugal was super smooth. We landed late at Lisbon Portela Airport, but that wasn't a problem. Miguel was waiting and didn't seem in the least bit bothered. He was calm and friendly and put me at ease from the off. We drove along some really picturesque coastline, so it was half transfer half tour. He also told me all about the area, as well as about Portugal's history and culture. It was really interetsing and I almost wish I could have driven further!
My experience with GetTransfer in Spain was absolutely fantastic. We landed at Madrid-Barajas Adolfo Suárez Airport and Ana our driver was waiting with our name on an ipad. He had a really cheerful demeanor which was contagious and really helped to perk us up after the flight. He told us all about the city's culture and traditions as we drove to the hotel, not to mention a couple of nice bars close by - one of which we would never have found by ourselves. We stayed at the Gran Meliá Palacio de los Duques and already felt like VIPs by the time we arrived thanks to Ana's service. Muchas gracias to him and to GetTransfer!
My journey with GetTransfer was spot on. Visiting Istanbul for the first time, there was no way I was going to take on the transport system or risk a local cab. So I booked a car on the app and I'm sooooo pleased I did. My friendly driver (hello Pierre!) greeted me at the airport and whisked me to my hotel with such ease and professionalism I doubt a magic carpet could have been any better. Pierre was warm and friendly and told me so much about the city it was like having my own private tour guide.
Dear Client,
Thank you! We’ll do our best for you!
Did you know that we now offer fully refundable fares? If you ever have to cancel your booking, the full amount will be refunded to your card.
My experience with GetTransfer in Barcelona exceeded my expectations - and I have high expectations. After a tiring journey I was relieved to see Javier waiting for us at El Prat Airport. His warm welcome instantly lifted our spirits. As we drove through the vibrant streets, Javier shared insider tips and recommendations that only a local could provide. By the time we arrived at the Hotel Arts Barcelona, we felt like VIPs! All thought of fatigue were forgotten and we couldn't wait to get out and explore. Javier's professionalism and genuine kindness made us feel right at home in this beautiful city. Muchas gracias, GetTransfer, for such an enjoyable experience!
Dear Client,
Thank you! We’ll do our best for you!
Did you know that we now offer fully refundable fares? If you ever have to cancel your booking, the full amount will be refunded to your card.
We took a random tcab from Charleroi to Brussels city center and it cost us €200! The return trip with GetTransfer was only €90. The driver arrived a few minutes ahead of schedule and he was friendly, helpful, and professional. So we got a great service for less than half price. I highly recommend them without any hesitation!
Dear Gettransfer user, Thanks, we'll be waiting for you again!
This was my first booking with Gettransfer and it went beyond my expectations. The booking process was straightforward and allowed me to select the car and price, then pay straight away. Shortly after, I received a voucher containing all necessary details, including the driver's contact information and a tracking map. The car was on time and it was impeccably clean and the driver was really nice. Overall, it provided excellent value for money and I highly recommend it.
Dear Gettransfer user, Thanks, we'll be waiting for you again!
Thank you again for your friendly attitude to your customers. Although our flight was badly delayed, the driver was kindly waiting for us and acted as if nothing had happened. Very good value for money.
Dear Gettransfer user, Thanks, we'll be waiting for you again!
Just used Gettransfer to organize our airport transfers in Vienna and it worked perfectly! The vehicles were clean and equipped with air conditioning. We had the same driver (Lukas) both ways and he was prompt, extremely helpful, friendly, and provided us with local tips and sightseeing recommendations. He even texted my after we landed to confirm his arrival. He took care of our luggage and assisted us with getting on and off the minibus. I absolutely recommend this company to anyone traveling to Vienna.
Dear Gettransfer user, Thanks, we'll be waiting for you again!
Collection arranged months in advance to collect at major Spanish Airport. Paid upfront. On arrival noticed they changed drivers name. No pickup and the driver details had changed. Many in the group tried to contact to no avail so left with finding alternative transport. Called their support number who stated they would look into and get back. Did not sound like a professional service, so not surprised they did not attempt to contact me back. Left emails and did get a apology that was probably a default template response. They stated they had organised a refund, which did not transpire. After initial call and email the trail goes cold and they do not respond. I paid in good faith and they changed the driver. I feel annoyed and conned and regret not undertaking more research prior to booking with these. Please do not make same mistake.
Hey there
We're really sorry to hear something went wrong. We're going to do everything we can to put it right, so please email your booking reference to info@gettransfer.com
Booked three journeys in 15 minutes at good prices and nothing went wrong with any of them. The drivers used whatsapp to stay in touch. All three were on time, friendly, and polite. The cars were all good too.
Dear Gettransfer user, Thanks, we'll be waiting for you again!
Our airport transfer was at the dreaded 4am but our driver was on time (although we very nearly weren't thanks to an alarm that didn't go off). The company was great at communicating with us and confirming our booking. It could not have been any better. We will use gettransfer again for sure.
Dear Client,
Thank you! We’ll do our best for you!
Did you know that we now offer fully refundable fares? If you ever have to cancel your booking, the full amount will be refunded to your card.
Stellar service from booking my ride to reaching the airport terminal. The driver arrived exactly on time and was smartly dressed and handled my luggage with great care. They made my travel day a lot less stressful.
Dear Client,
Thank you! We’ll do our best for you!
Did you know that we now offer fully refundable fares? If you ever have to cancel your booking, the full amount will be refunded to your card.
Answer: . WARNING. Driver didn't show and cost me £90 more. Prior to booking this company I asked how I would find my driver and was told by 'Nick | Team Leader of Support Division' that my driver would meet me in the Arrival's Hall holding a card with my name on it. On this basis I booked and paid £88.88 for my private transport to and from Benidorm. However on the actual day of my travel an email was sent to me informing me that the driver would meet me outside Costa coffee at the airport and I was to call him when I arrived. I arrived at Costa coffee at 7:15. Pm. I had no information of how to contact him nor had his phone number, also I had no internet or telephone connection so could not do anything but wait there assuming that he would come and look for us. We waited 40 minutes with no sign of him, my wife asked several officials of the parking outside Costa coffee but no one had heard of the company. I therefore decided to pay the 100 euros taxi fare to get to my hotel. I contacted Gettransfers and cancelled my return journey because I had no confidence that a driver of yours would arrive to take me to the airport to catch my plane home. I have contacted gettransfers asking for refund after dozens of emails they refunded half of my payment and after another round of emails they have refunded the other half of my payment into 'a gettranfers account' so that I ca use it on another booking. As if I am stupid enough to use them again, So No I did not get my money back I shall now be taking gettransfers to County Court for full compensation, iam not bothered about the money just want a County Court Judgment against them. I would advise everyone to steer clear of this cowboy company. Go with a trusted company
Answer: Do not use them - they are a SCAM You prepay - they do not turn up - they offer you a credit only even though they never turned up Never ever trust them
GetTransfer.com is the international service of booking transfers and car rental with a personal driver. We offer our services in 150 countries around the world.
We kindly ask you to send an email with your inquiry to our finance department at partner@gettransfer.com