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PaytmReviews 769

1.7

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Paytm Reviews Summary

Paytm has a rating of 1.7 stars from 769 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Paytm most frequently mention customer care, bank account and many times. Paytm ranks 694th among Discount Shopping sites.

service
103
value
89
shipping
81
returns
81
quality
82

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India
1 review
0 helpful votes
Follow Nilesh D.
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Paytm soundbox is very third class quality don't by any person my soundbox dead in few days
No replacement
Customer care is service is very third class
No help

Date of experience: September 4, 2022
India
1 review
0 helpful votes
Follow Parvez K.
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I had done a transaction of rent payment on 20/06/2022, totally i paid Rs. 3000/- but the amount deducted from my Paytm postpaid account. After following up with Razor Pay it was returned to the source Paytm account on 05/07/2022. Paytm are replying in direct message on Twitter that they are looking in to my issue but not returning the money.

Date of experience: August 23, 2022
India
1 review
1 helpful vote
Follow Pooja K.
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Paytm Customer Service Number Related Solved Call Now issues 7866. 8558. 11. Paytm Customer Service Number Related Solved Call Now issues 7866. 8558. 11..

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Date of experience: August 17, 2022
India
1 review
0 helpful votes
Follow Sonu T.
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Bad experience
August 13, 2022

Mera PAT TM बिजनेस अकाउंट ब्लॉक कर दिया गया हैं
हमने कस्टमर केयर पर 3 दिनों से लगातार फोन किया कोई सोल्यूशन नही हुआ हमारी कंप्लेन का. (टिकट no *******542, *******798)
कस्टमर केयर वाले 24-48 घंटे बोलते है की आपकी कंप्लेन सॉल्व हो जायेगी बड़े अधिकारीके पास टेक्निकल डिपार्टमेंट में भेज दी गई है पर कुछ नही हुआ

Date of experience: August 12, 2022
India
1 review
0 helpful votes
Follow Md Shahrukh K.
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Customer care service very poor.
They tell same thing that chat with Paytm but there are so many problems which is not mention in chat section

Date of experience: August 12, 2022
India
1 review
0 helpful votes
Follow Rahul K.
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PayTM Toll free. *******. *******. At us available PayTM Toll free. *******. *******. At us available PayTM Toll free. *******. *******. At us available

Date of experience: July 26, 2022
India
1 review
0 helpful votes
Follow Gagandeep S.
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I was using paytm credit card Machine for my business, unfortunately I had to close down my business and since then Nov2021 i am asking paytm to cancel the services and take the machine back but I still have the machine and getting service charge every month. I have called the customer care number and sent emails several times but nothing is been done. I am fed-up and don't know what to do with this service charge. So guys be careful dealing with paytm as they will not deactivate your services once you take their services..

Date of experience: July 23, 2022
India
1 review
0 helpful votes
Follow Ram K.
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Exam time table number of devices allowed by the way to the way to the way to the way to the way to the way to

Date of experience: July 17, 2022
India
1 review
0 helpful votes
Follow Amit K.
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Very bad service i don't like my Civil score now very bad many times i call but miss Behave always what i do? I attached picture please check.

Date of experience: July 7, 2022
India
1 review
0 helpful votes
Follow Arjun k.
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I'm complaining almost 57 days but my issue not resolved very poor service...

Date of experience: June 21, 2022
India
1 review
0 helpful votes
Follow Raaz K.
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Paytm customer
June 20, 2022

Paytm Customer Care Toll free number 892.7778. 322//*******029
All Problems solve Just call now
Customer Care Toll free number 8927. 778. 322//637.1694. 601
All Problems solve Just call now
Kr, https://indiapl.com/delhi/bajaj-finserv-*******

Date of experience: June 20, 2022
India
1 review
0 helpful votes
Follow rehena k.
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DOA Cash Customer Care Number O8944"O22"944 Call NowDOA Cash Customer Care Number O8944"O22"944 Call NowDOA Cash Customer Care Number O8944"O22"944 Call Now

Date of experience: June 3, 2022
India
6 reviews
3 helpful votes
Follow Ashwani A.
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PayTM deactivated my wallet a few weeks ago citing expiry of eKYC. Now not returning wallet money. Been pulling my hair for last three weeks to no avail- no official email channel(closed); always redirected to the app which is designed to cheat; raised several tickets which are all closed unilaterally and arbitrarily after giving idiotic replies; phone officers are more difficult to connect than God and then they take you on a 'catch me if u can trip' transferring your call to different departments and you having to hold the line for several tens of minutes. It is evident that PayTM is preparing to cheat several million wallet customers of their residual wallet amounts so targeting stealing billions while ''desh ka kanoon'' (law enforcement) sleeps. PayTM is totally untrustworthy, please close your respective accounts in PayTM. Another toxic company with bad intentions in digital space. Hope the perpetrators rot in jail. Take heed... dump this company or else you will lose money, data or both. And peace of mind like me... a retired senior citizen who is incensed at this day light robbery. Even though amount is - some would say- nominal but I fume because of the audacity with which this company is cheating hapless citizens.

Date of experience: May 30, 2022
India
1 review
0 helpful votes
Follow Ashlendra Singh Y.
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Unfortunately I took a loan with the limit of 2000 and now when I am trying to deactivate it they are not allowing even I have made the all due on time and there is not single rupee which I need to pay. But even they are doing fraud and showing they are more smart. But I decided that u will meet them in consumer court. Let's see what I do for this. Bcz I literally very disappointed and harmful for thus issue. Bcz I am not using but even I am paying their convenience fees on every month even on time.

Date of experience: May 11, 2022
India
1 review
0 helpful votes
Follow Altab A.
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Hi phonepe helpline number 89, 27, 79, 66, 96,
Phone pay please help me
I had transferred 2000/- amount to vaishli shinde but by mistakenly transferred to shoheb goli
In between on phone pay registered mobile number is same both name.
My I request to you phone pay
Kindly give us customer care no
And help refund from wrong account

Date of experience: March 26, 2022
India
1 review
0 helpful votes
Follow Kashmira T.
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I have Paytm account on my phone number *******224
My name is Kashmira Thakkar
Suddenly my profile name on Paytm app is changed to Nanduri Nallamma some unknown name. How can anybody change my profile name in Paytm app. What about customer security?
I have complained in 24*7 help and support in Paytm app. I have called there many times. My ticket id is *******597
I have provided my telephone bill saying my name kashmira thakkar with number *******224
I have given my aadhar card with selfie
I have given screenshot of name of unknown person on paytm app.
Paytm backend and technical team is unable to resolve this issue. I talk to senior person from24*7 help and support she is also not giving any proper reply for this issue. Everyone is just playing passing the parcel game. Why Paytm is unsafe to use? Why your backend technical team or senior person can't handle this issue or help the person. I asked them I want to take refund from some company how can I do without my name as my name is changed by unknown person.
No proper reply from them. Then I asked if this issue was happened to you as a Paytm worker how would u have resolved?
No proper reply.
As a customer I am asking how can anybody change my name on Paytm app it is very very unsafe to use. I am really unhappy and feeling deceived.

Date of experience: March 24, 2022
India
1 review
0 helpful votes
Follow Rocky A.
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Due to some personal issue I had send money to one of my friend but still he did not received it, this was very urgent and now due to that he is in problem... very disgusting and irritating services of PAYTM as in past also I have seen this that several times we send money and paytm keep it and after few days settlement is done but who will bear that pain which we face during that time, Do PAYTM gives interest on that or pay our loss, really I am very upset due to this and there is no way to contact to customer care also only you can chat with IVR and enjoy your pain.

Date of experience: March 12, 2022
India
1 review
0 helpful votes
Follow Shyraz K.
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Worst customer services
February 26, 2022

Earlier i tried to update my kyc documents but it did not get resolved now while payment for post paid is debited twice from my bank and there is no way to contact paytm customer services. All they do is playing with chat box which is not $#*!ing helpful! What should i do

Date of experience: February 26, 2022
India
1 review
0 helpful votes
Follow Sandeep B.
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Only computer will attend u, that to with repeated messages(same messages), it's better to avoid Paytm for huge transactions

Date of experience: January 31, 2022
India
1 review
0 helpful votes
Follow R R.
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Paytm is a worst app to book tickets. I lost 6000 i didn't get refund. More than a month Im calling them but there is no response.

Date of experience: January 27, 2022