On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
If you want other options, I did not see them available.
Stud Earring jackets were Abita disappointing- thinner and smaller than appeared online;. 925 set of 3 hoops are Nice; wish I could have had topaz ring in half size -the band is so wide that fit is a little tight. But overall jewel quality is goog as always.
Second pair of these earrings. Recently lost an earring and simply could not live without them. I absolutely LOVE these earrings. Quiet Elegance!
It is very difficult to make choices of prospective items (bracelets) online. It took me several times to complete my last order. Frustrating! My previous order, a ring, was purchased through Amazon, which was easier. I may have to exchange the bracelets as these are shorter than the ones I already own. Future purchases will probably be through the catalogs.
Generally easy to follow your website except when trying to go back and forth trying to decide which items to actually buy.
I received my order so quickly. Nice when you order something and no shipping costs. This is a plus when you live in Hawaii and not continental US. Item is more delicate and smaller than I thought. Have not used yet.
Ross*Simons sells the best jewelry and if I ever need repairs they do everything quickly. I will continue to do business with them.
I'd love to see all your huggie earrings. Especially blue diamonds.
I've ordered a lot from Ross-Simons. I like this bracelet but isn't quite what I expected. It's more flexible, and thus more fragile, than I expected for the price. I'll have to be careful with it.
I had a good shopping experience with Ross Simmons. The ring I ordered was as lovely as pictured and it arrived quickly. I would not hesitate to buy from them again.
The North Star ring is very nice. My experience with the company has always been positive. They are very helpful when there is a question, and they don't try and rush you through the conversation. I feel that they want happy customers, of which I am one. Thank you, Ross-Simons, for offering such a variety of items, all of which look beautiful.
Love the variety of choices. With all the different piercings today it would be nice if you included gage and post length together in the description.
Only problem I have is- you have issued me a $50.00 off next purchase but it never lets me use it.
The bands I ordered are beautiful! I added them to other bands I bought from Ross-Simons. They work together fantastically well!
Prompt delivery, nice product. We order these Gorham Silver Snowflakes each year as gifts for our 2 grown children. They now have nice collections to display!
I have no complaints about my experience with Ross-Simons as it was as easy as several clicks with a package on the front porch in a timely fashion and a beautiful pendant to wear!
Although the jewelry was smaller than expected each item is beautiful. The craftsmanship is amazing. The Broadway Stack is a stand out. Each bracelet is a stand alone item. I would suggest sizing up. I barely fit the size 7.
Had a great experience as always. Order a ring for my wife was delivered in two days very quick, great ring she was so happy to get it I definitely recommend shopping at Ross-Simons.
This is my first time (and not the last for sure! 😊) that I bought something from your online store and I am totally impressed! My jewelry organizers are very well packed and delivered on time! I love them so much! I will be back soon! Thank you! ---B. U.
I had an issue with a tarnished product and Ross Simons was quick to assist and make it right without any push back. Very pleased and happy with the service provided!
Excellent product(s) & service. Knowledgeable & efficient person taking my order. The order was accurately filled: correct item(s) and size.
I have shopped at Ross-Simon's for over 30 years for myself, for birthdays and for wedding gifts. I have never been disappointed!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We regret the issue you had with the earrings. The offer code with the discounted price will automatically default to the offer code box at checkout. If this code is modified or changed, the price will change as well. We have modified your order to reflect the correct sales price. Private message sent.