ClearlyReviews 5,182

I've been ordering disposable contact lenses for about 7 years now from Clearly. While I can't fault their website and general service; the price of my lenses has risen by about 25%, the actual quality of the individual lenses seems to have gone down (It's not unusual to have up to 10 defective, ill-fitting lenses in a 90 pack) and my particular brand prescribed is getting harder and harder to find, so I generally have to wait 2-4 weeks for an order... when I used to get it within 2-3 days! Maybe I was just spoiled before!

I just got the eyeglasses I ordered online at clearly.ca and I'm very impressed, easy to use website, created my account, found the frames I wanted, keyed in my prescription, paid and got my glasses in about 8 days. I love them and don't see a difference from any other optical vendor I've been to in the past. I would happily have gone to my optometrists dispensary but since they moved locations about 5 years ago, they went all high end Gucci, Prada, Dolce & Gabbana on me, all high end frames $400 dollar plus, then add the lenses. These guys shoot themselves in the foot by not having a range of price points. No way am I prepared to pay $400+ just for the frame. The only downside I could imagine with buying on line is the fact that you don't get to try on the frame before buying like going into a bricks and mortar store but if you know the size/style of frame that usually fits your face, that shouldn't be a problem either. I found that I was kept informed of my order, from start to delivery with regular email updates. I will definately buy again from clearly.ca. Im impressed!

If you need contacts, they're absolutely the best place to order from in Canada. Their price match is so easy to take advantage of. I once tried to price match to a competitor's site but after shipping and handling costs it actually came out higher than Clearly's -- so what the lady on the other side of the phone did was search up another competitor site and found a price match for me. Very impressed with this company. Highly recommended.

Ordered on January 24th arrived on 26th WOW
The glasses I ordered are very good. My $700 pair fron a major optical chain are no better!
Very impressed and its not easy to impress me.
Kent

Despite months of emails and phone call and endless apologies from them there is no consumer complaints supervisor able to provide the glasses ordered when mistakes happen. They have consistently sent wrong glasses over last 10 months. They take hours apologising and saying they will fix it but still not. Take care with your experience. It may be quicker to go to Dispute Resolution of Civil Courts than wait for customer service to respond. Easier to deal with in person opticians or try other online companies.

The site is user friendly, customer service is the best, so many frames at very reasonable prices, delivery real fast and free so far (ordered twice in one month because had a 20$ dollar rebate at Easter could not resist - the zoom reading glasses ended up free!) Returned a pair hassle free too with their return label sent by email. Try it out you will probably never go back to buy your glasses at full exaggerated prices at the optometrist and can have more than 1 pair and not break the bank. Your prescription glasses will probably end up at least half the price or better because they have such great sales on the frames. Next purchase some good sunglasses!

I really enjoy shopping with Clearly Contacts. They use an interactive site where you can see their products from different angles and also on a real life model. They have detailed measurements and information on each individual pair of glasses. Their site is very user friendly and I found the order process to be smooth and painless. They've also added the ability to store your prescription details to your account profile so you don't have to add it in every time which is very convenient. I've ordered numerous pairs of glasses and contacts from them and have enjoyed my experience every time. I've had to return twice when I received glasses that didn't quite fit me right and the return service agents were always very very polite, nice and understanding. They never once questioned my motives for returning or tried to convince me out of it. They told me everything I needed to do to have the products returned to them without a single charge to me. Shipping speeds are amazing, I'm always very impressed with how quickly I receive my things. Overall, I really like this online retailer! Sometimes I find that stores that achieve online status from being regular store fronts first take so long to get it right. Clearly Contacts is online based only (to my knowledge) and they know exactly what their doing in the e-commerce world. Keep up the good work guys, we love you!

This website offers huge collection of frames and sunglasses to choose from. I always used to buy my vision glasses from local stores but this website had saved me so much money. There was a particular Prada model that i was looking for and luckily i found it on their website and overall i saved $170 compared to local store price. Fast shipping and good customer service. Very satisfied. Will definitely recommend it to my friends..

I ordered two pairs of glasses with prescription lenses for $128. I ordered them both on a friday and received them the following tuesday. They sent me several confirmation emails immidiately and kept me up to date as to when it shipped. Amazing service and a great company. I will be ordering all of my future glasses through Clearly contacts. I don't think there is another site that can provide as fast and reliable service to it's customers.

Have had excellent success in ordering reasonably priced contact lenses and glasses from Clearly Contacts.(especially during sale time!) Last fall ordered new glasses for my husband and after trying, unsuccessfully, to adjust to them we recently emailed Clearly contacts (5 months later) and asked if we were able to return. Not a problem and they were very apologetic that the glasses didn't work out. Throughout the process they kept us informed of when the glasses were received and our expected credit. Very professional and top quality service. Have recommended to many of our friends and family and they too have been pleased.

No reason to pay extra $$ by shopping in a store. (although they do have locations in the Vancouver area)